This is a fun working place because contact with people.
Sales Associate (Current Employee), Gaithersburg, MD – May 20, 2013
Pros: some time we have free lunch.
Cons: 15 minute short break & 30:00 minute break.
I learned how to talk to people and how to handle customer, how to approach a customer. I don't fell the hardest part of the job. I enjoy the job because i like to talk to people. I have good co-worker and i love to work with them.
Technical Support ll (Former Employee), Holmdel NJ – August 4, 2014
disgusting ethics. Deceptive management. Surveys sent to customer were pushed on employees for corporate issue. Employees were responsible for corporate's short comings even when ranked high for individual scores on surveys by callers. Just flat out wrong.
Sales rep (Former Employee), belleville IL – July 31, 2014
Pros: great commission pay. great boss.
Cons: you always have sore feet.
On a normal day we would go out to local wal-marts and sell Vonage phone lines. Sometimes if your a sails vet you would traing the new members witch is one of the fun parts. Vonage was always hiring new members to make money and learn new sails teqs that peole can use anywhere they go. The hardest thing about Vonage is keeping the drive that is necessary – more... to make sells after the first 4hrs. The part I enjoy the most was the competition. Vonage give all the reps a goal to win more money fast. Needless to say you have to work hard for it. – less
Customer Service Representative (Former Employee), Holmdel, NJ – June 24, 2014
I enjoyed this company to a certain extent. Vonage had a great gym and also gave $100 for lunch every month. i didnt enjoy the job so much. it seemed as if it was hard to move up in the company and we didnt have to much of a say so. management didnt seem confident. the set up of Vonage was a customer service floor which didnt keep you loving the work – more... you did. overall i didnt i would rate them a 5 out of 10. – less
customer care (Current Employee), Atlanta, Ga – June 20, 2014
Cons: the entire company
This place is like working for KIDS who's parents gave them the business as a present and they have no idea how to run it. They are extremely power happy. Vonage made a huge mistake buying vocalcity. They monitor your every move. No breaks, 30 minute lunches, badger you about answering calls that are waiting even though you're already on the phone. – more... They talk down to their employees. Very unhelpful. Terrible training. Management clicks. Systems are constantly crashing and they won't and don't know how to do anything about it. No room for growth besides these pathetic position they make up daily to the brown nosers. In all, this company will be shutting down in like 5 years. Don't work here unless you're EXTREMELY desperate. – less
Sales Representative (Former Employee), Hyattsville, MD – April 20, 2014
Cons: contract ended
I worked in a store where you could interact with a lot of people and improve our sales technique. My co-workers were very supportive, helpful, and very friendly. My general manager was helpful, nice and driven for us to get sales. Selling the products were tough but yet a fun learning experience. I enjoyed meeting new people and enjoying my day at – more... work. – less
Trying to sell home phones is like...selling 8 track tapes
Sales Representative (Former Employee), Tampa, FL – February 3, 2014
Pros: you're work freely and independently. even choosing your own lunch hour
Cons: trying to sell home phone plans..is very challenging in today cell society.
The best thing about this company as a sales rep is that you have the freedom to work independently. However you really are all by yourself inside of a Walmart. If you do make a sale hope that your team manager is available because everything is done over the phone the activations everything. It can be extremely draining. The salary is that great but – more... if you are a die hard salesman. You may enjoy talking until your throat is dry. Cute colors and logo though. Just try selling 8track tapes to anyone other than a collector. Management...confusion. – less