A typical day at vonage would consist of me selling the home phone devices to our customers. I learned over the course of working for the vonage company the value of our product along with keeping integrity. As far as management and coworkers are concerned, I would say that they are ok. The hardest past of the joob would be to go the entire day without making a sale, the best past would be to make more than one sale a day.
SALESMAN (Current Employee) – BALTIMORE – July 2, 2015
A typical day is clock in , greet all parents and children .teaching them basic skills and songs , working with them on handwriting and motor skills .Also making sure all children are secure and safe. Cleaning and sanitizing toys shelfs ,desks ,ect, moping and sweeping keeping the evorirment clean each day.My Co worker made the day go by fastier.
Sales Representative (Former Employee) – peachtree GA – July 2, 2015
Ensuring each customer receives quality service •Executing the daily day-to-day goals and priorities set by the management •Upholding the store’s high cleanliness standards •Participating in the processing of new shipments •Assisting the warehouse team in keeping the stock receiving area and the back stock area organized and clean •Assisting in training, monitoring, and development of new recruits •Ensuring compliance to safety policy defined by the store management team •Assisting customers in locating items and answering their queries related to products sold in the store •Providing information to customers on store’s procedures and policies
Sales Consultant (Former Employee) – Atlanta, GA – June 2, 2015
I would get to work 15 min early and set up my table and display table. I would interact with the customers and sign them up for service. Co-workers were very nice. The hardest part of the job was going home because I would have to stop making money. I enjoyed each day I worked.
When I first began with the company you received training and were made to feel as you had stock in taking this company to another level. Although it was a call center this was the corporate office for the company. I began my career at Vonage in Customer Service throughout the years I held multipule positions from Technical support, Team support, and always Customer support.
The hardest part of the job was towards the end not having the support of the company job security is always questioned ie: Supervisors and HR Department.
I enjoyed working at Vonage and working with most of my coworkers.
Free Lunches, Game Room, Nice Campus
Short Break, Lack of communication between Management and Teams
Customer Service Agent (Former Employee) – Holmdel, NJ – March 31, 2015
This company is like a really small scale Google. They believe in making their workers happy in order to have a more productive work place. They give you a card with $100/month to spend on the campus cafeteria. The managers are truly inspiring.
Very fast paced and good company to work for. You get to learn a lot on various platforms. The level of access given to you as a NOC employee is really grand. The number of software apps, hardware devices, and access to the data center you have awesome.
standing around for 8 hours trying to convince people to buy a home phone becomes really tiring and frustrating. after about 3 and a half hours my back would start to hurt. i get so many rejections and my boss is so tough on me especially on my first week. this is not a reliable job at all only take this job if you are looking for experience or if you really love being a sales representative
Sales Associate/Customer Service (Former Employee) – San Diego, CA – January 29, 2015
Vonage is a home phone service since 2001. Vonage locations do not own its own store, so its locations are in Sears, Walmarts, and K-marts. My location was a Sears , in UTC mall , my duties were to open and close, hit the daily sales goal which was 4 boxes a week. While working for this company we had to approach customers so every work day I was able improved my selling skills and social skills as well.
Call Center Manager (Current Employee) – holmdel – January 20, 2015
I started with Vonage at the beginning when it was located in Edison, moved to the new new facility in Holmdel. They replaced the whole senior management team within a year of the move in anticipation of going public. The brought in managers that obviously failed at other telecommunication companies (cable and phone giants) and started running the place like the same old telecomm giant.. Jobs were outsourced to India and our clients complained, The beauty of building a company from a couple thousand clients to over two million was that we were a new industry , edgy, and different. Our management and employees cared about what they were doing and our customers. Once we decided to go public we became like everyone else... I've been there ten years and there's very little innovation and caring left and most of my colleagues feel the same. I dont care if my bosses see this. I am already out the door
no innovation anymore. automotonic work place. its a shame because it used to be great