VRC Investigations Employee Reviews

Showing all 13 reviews
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great company with great people
Desktop Investigator (Current Employee) –  Denton, TXMarch 30, 2017
A typical day at work for a desktop investigator is sitting at a desk most of the day monitoring all forms of social media and looking up records. If you like catching people getting caught on social media, then this is a job for you because we do it a lot. Some cases are very simple but the fun ones are very complex. The desktop unit is a great environment and almost everyone gets along with everyone. The unit is much different than all the other departments. As long as you do your job, no one really bothers you. The company as a whole appears to be stable and growing. They get you licensed as a private investigator and offer you several online training courses.


Despite being a portion of the office staff, the desktop group does get picked on to do a lot of manual labor (taking out the trash, moving office furniture, stocking the kitchen). I have no problem doing it, it would just be nice to have other departments or managers to help out.
Pros
Fun job, Great people
Cons
Additional tasks/chores
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Terrible job worst one I ever had
Surveillance Investigator (Current Employee) –  Connecticut Avenue Estates, MDFebruary 8, 2017
Job requires long hours, terrible pay and use of your personal vehicle which cost money to get repairs for all the mileage you are driving. The management likes to micromanage every move you make and you will find yourself wanting to quit in the first couple of months.
Pros
Getting yours PI license
Cons
Hours, travel, management and fees for various things
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A Big Company with a Small Company feel
Regional Manager (Current Employee) –  Argyle, TXDecember 11, 2016
I started as a surveillance investigator with no knowledge of the industry. After a few years, I was one of the top investigators. Out of the blue, and unexpectedly, they offered me a management position in their home office.

There have been some ups and downs since I’ve become a manager but 95% all positive. There’s a lot of movement (expect change) within the regions, but most of it is due to growth. The company has probably quadrupled in management staff since I was initially hired.

A typical day of work involves working alone in your office, managing your case files, reviewing reports, talking to your investigators, and talking to clients. The majority of your case files are your files and will be handled by you 99% of the time. The most enjoyable part of the job is figuring out problems. The hardest part of the job is getting the clients to answer the phone or e-mails.

The health benefits are so/so, but some of the other benefits are good. I’ve taken several CE courses and received numerous certifications, all of which were reimbursed by the company and recognized in my evaluations.

The bottom line with this company: It’s a big company, but still has a small company feel to it. If you’re good at your job (visiting investigators/visiting clients/getting results) and you work hard, you will be rewarded with monthly bonuses, annual bonuses, promotions, etc. If you’re not good at your job, then don’t expect that much.
Pros
Advancement, CE Reimbursement, Great Co-workers
Cons
Health Insurance for Family
Was this review helpful?Yes2No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
No advancement opportunities
admin assistant (Former Employee) –  Argyle, TXJuly 28, 2016
A typical day at work is monotonous. When hired, possible job opportunities was inquired within the company, however, they hire from outside before even considering hiring from within. Treat their employees like children by taking away simple programs to "punish" them because they have a camaraderie that upper management despises. The admin supervisor has no respect for the admins and will call you a liar to upper management, and when it is revealed that you aren't a liar has no respect for herself to apologize. It is just a sad little hole.
Pros
great hours
Was this review helpful?Yes3NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Surveillance investigator
Private Investigator (Former Employee) –  Argyle, TXJune 13, 2016
Started out with the company several years ago and I was very ambitious and excited for a career. The travelling and nailing people committing fraud was fun but it became old. But this company never appreciated their employees and there is rarely any advancement. If you are single and have no life... then this job is for you. Traveling 3 weeks is common and putting 2,000 miles a week on your personal vehicle is also common. But if you want a stable career, do not choose this company. They micromanage every single move and destroy your way of thinking creatively and effectively. They have an "open" door policy with the upper management/CEO but they do not follow through with their employees.

If you want to make $15/hr. (with VERY limited raises) working like a dog (60-70 hr. weeks) and seeing America, then this job is for you.
Pros
Travelling/ seeing America
Cons
Micromanagement, no room for advancement, bad for your health, and company has a high turnover rate.
Was this review helpful?Yes8NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It's all about getting video
Investigator (Former Employee) –  TexasApril 8, 2016
At VRC it's all about getting video. They don't care if it is productive video. VRC forces their investigators to say in substandard hotels in some markets. District manager drive their investigators with unrealistic goals.
Cons
Low pay, even lower traveling pay, bad management
Was this review helpful?Yes7No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Awful
Former investigator (Former Employee) –  New York, NYMarch 31, 2016
I worked with this company for multiple years and it was a roller coaster ride. When I was in training it was pretty thorough, however over the years it fell apart and it showed with the investigators they were pushing out into the field. As far as management, I personally dealt with 10 plus managers during my time there and you feel like there is no stability. Kind of like putting a band aid over a bullet wound with this company. The stress, pressure and harassment of employees I saw upper management put people through was beyond out of control. They have the rule with a iron fist mentality and if you decide to leave the job they will sue you for non compete issues. Also beware of the quality control checks and constant review of LinkedIn, Facebook etc. If youre a robot with no emotions or personality then this the job for you. Seriously think twice before applying and Cosnider your options.
Pros
Get expierience
Cons
No life, low pay and your vehicle takes a huge hit..
Was this review helpful?Yes16NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Hard to find time for anything else
Private Investigator (Current Employee) –  ArizonaDecember 9, 2013
Early mornings, sit in car in heat or cold all day. It would be hard with a family to do this job seeing you travel a lot
Was this review helpful?Yes22No1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place to get your License
Licensed Private Investigator (Former Employee) –  Dallas, TXAugust 13, 2013
VRC is a Private Investigations Company that mostly handle Workers Comp cases. The Management pushes their Investigators to get results, no matter what. In their mind, there is No Excuse why certain things cannot be accomplished.
Was this review helpful?Yes16No6Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good opportunity
Field investigator (Former Employee) –  MidwestJanuary 19, 2013
It is the PI business, not a 9-5 and they tell you that going in. If you want great training from very experienced people this is the place. Have worked at 3 other companies the training here is second to none.
Pros
great support, leaders in technologies, experienced management team, company prides itself on customer service.
Cons
non- traditional schedule, some travel, i advanced into law enforcement
Was this review helpful?Yes15No7Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great management and room for advancement.
Surveillance/Fraud Investigator (Current Employee) –  Argyle, TXSeptember 22, 2012
This is a great company in regards to overall management and people. There is great room for advancement.
Was this review helpful?Yes16No29Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Long hours and lots of travel
District Manager (Former Employee) –  CaliforniaFebruary 27, 2012
Overall the company is decent. I started as an entry level Investigator and worked my way up to District Mgr. It is very hard to have a personal life while working for this company. Even after 5 yrs with company they expected Company first. If you are single, dedicated and honest, this is a great company for you. If you are married or have children, plan on having stress added to home life. Most of Management are great! There are a few bad ones, but every company has them.
Pros
catching insurance cheats.
Cons
no work and family balance.
Was this review helpful?Yes40No10Report

Want to know more about working here?

Ask a question about working or interviewing at VRC Investigations. Our community is ready to answer.

Ask a Question

Overall rating

2.9
Based on 13 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
2.6
Compensation/Benefits
2.4
Job Security/Advancement
3.0
Management
3.0
Culture
3.1

VRC Investigations Reviews by Location