Contract Representative (Seasonal) (Current Employee) – New York, NY – October 7, 2016
• Educate clients with specific insurance package plan • Interact with members directly, helping them understand the necessity of annual eye exams and eye care • Display required information’s visible for clients to take
Optical Technician (Former Employee) – Olympia, WA – August 8, 2016
Well, as an optical technician I worked with machines and routines that were relatively new to the company, and management seemed to misunderstand how this worked pretty often. This was a very common source of frustration for everyone involved; I often felt pressured when they told me daily to get better numbers, but they wouldn't listen when I attempted explaining problems in the way that were out of my control that actually was their responsibility (to contact the manufacturer) and not mine. Since they hire a lot of temps and that's how I was hired, they seemed to treat me like I was just another idiot. Well, after they went overkill on explaining the need for numbers to me, my responsibilities started increasing as they sent other people home early and left me alone to close my department out by myself, which involved a LOT of responsibilities in production and cleaning. Too much to get done in too short of time.
But again, they don't know what goes into this these responsibilities. During the winter in particular, more work orders come in and hence more overtime. To a point that I didn't even see the sun for weeks, working for 10-12 hours a day, without even getting days off, or only one day off. And for $10 an hour the pay still kinda sucks. I was eager to work hard here because I was unemployed previously, but often felt the more I did the more I dealt with a highly unprofessional attitude. They always found ways to complain no matter how much effort I put into it. Maybe this level of extreme micromanagement works to pressure some employees, but I just looked at itmore... like it was time to find another job as it threatened my job security seeing them appearing to be so discontent.
As long as this review already is, I feel I'm not even beginning to scratch the surface of problems that I witnessed here. I'll try to wrap this up. The short version is this place is very busy, very demanding to a point that I had to sacrifice sleep and food, family time, etc. and in spite of it, I felt some people tried to attack my position out of some strange drama I didn't quite get. There were indiscretions I was pulled into, even discriminated against for my disability (to be fair that was properly addressed eventually, but only when it became their problem - they did not listen to me about it before it was their problem too) and all of their complaints could be resolved a little better if they could actually treat their employees right. I quit this place without any real employment security lined up even with a family to provide for, simply because I wanted to see them again.less
Customer Service Rep (Current Employee) – Columbus, OH – February 23, 2016
Includes 50+ calls a day for members and Dr for their eye insurance or processing claims. I learned how to process claim information for the Dr offices. Management is good, minimal supervision. Co-workers are great, you work on your own mostly. The most enjoyable part of the job is helping the members with understanding their coverage and helping out when they need something.
Complaints and Appeals Representative (Current Employee) – Rancho Cordova, CA – January 26, 2016
VSP is always trying to think ahead of the industry and implement changes that will carry the company as a whole in new directions to meet every growing and changing industry environment.
VSP has created a culture that promotes loyalty, fun and work/life balance. Through recognition, trust and partnerships employees are able to develop and grow, enriching and strengthening the work force.
Order Processor (Current Employee) – Folsom, CA – January 11, 2016
typical work day was 10 hours, all clerical work. i learned alot of different skills relating to clerical work,my co-workers were very helpful, hardest part of the job was all the over time, and the most enjoyable was finding new ways to get jobs done
Senior Warehouse Technician (Former Employee) – Rancho Cordova, CA – December 3, 2015
I really enjoyed working for a branch DC for 5 of my seven years. A management switch in the last year killed any kind of "friendly" or "enjoyable" feelings that going to work did have those previous 5-6 years. Example: Almost forced and very encouraged to never speak to co-workers that are not your supervisor or Lead, Started using a units per person system for judging performance that was very inaccurate as well as uncontrollable.
I had a fun filled day of stuffing envelopes ,collating packets, preparing mailings, and labeling envelopes. I learned a lot about Mailroom business and my co-workers were fine,,and there was nothing hard about the job.
Crew Member (Former Employee) – Westmoreland State Park, VA – June 14, 2015
Typical Work Day
- The work-days very depending what needs to be done around the state park you are stationed at.
What I Learned
- Always be prepared for anything as the old saying goes " hope for the best, prepare for the worst."
- The management at times is questionable, because many of the supervisors, who are in charge of the individual crews at the different state parks, are college students and can let the power go over their head.
- The co-workers you work with will differ from mine because you only work for three weeks must reapply to work again, making working with the same co-workers rare.
The Hardest Part of the Job
-The hardest part of the job is keeping pace at times.
The Most Enjoyable Part of the Job
-Getting to experience and do what many can't.
Free meals, entertainment, lodging, and great experiences
No healthcare, must reapply to work again each year
Operations Manager (Current Employee) – Rancho Cordova, CA – May 18, 2015
VSP is very active in community outreach. The company is innovative and forward thinking. They encourage employees to think outside of the box, to come up with new ideas and better ways to do business. Very positive environment from both a worker and leadership perspective.
Monthly cake day, encourage fitness, healthy living and strong community envolvement.
Provider Services Specialist (Former Employee) – Rancho Cordova, CA – April 16, 2015
VSP is a great place to work. I worked in the provider relations department, issuing authorizations to providers office and working with customers to make sure that all benefits were clear and easy to understand.
Mail Room Assistant (Former Employee) – Baltimore, MD – March 19, 2015
my experience at VSP was very useful, taught me a lot, and fun. I love to work with people and be in an active environment. I enjoyed walking around to the different building and pick up/delivering mail.