Clown's to the Left of me.....
Pros: good benefits, great co-workers
Cons: difficult management
A typical day at work could be troubleshooting problems with a members computer, specifically the browser settings so they may access the Internet Web Site to the Credit Union or provide account information to our members. Co-Workers were the best. With two exceptions, Management left a bit to be desired. Co-Workers tried to help each other, basic attitude was "We are all in this together". Management was protective of their "turf" and saw any offer of assistance as an insult. Although, ideas for process improvement were "welcomed", none were implemented or seriously considered. Management was thoroughly knowledgeable on products.
I enjoyed helping people, hated the constant fear of making a mistake because they were unforgiveable or expressing an opinion that ran counter to the party line, although we kept it in house.