Ambitious job at an ambitious company
Member Representative Specialist I (Former Employee) – Jacksonville, FL – June 21, 2016
A typical day at work consisted of opening new accounts, performing account maintenance, processing credit card and auto loan applications, problem resolution, and member education.
While I was only at VyStar for a little over a year, I enjoyed my time there and I learned a lot. Some through training classes, but a lot from on the job training. That would be my main complaint about the credit union because that can be hard to deal with when you have a customer sitting there staring at you from across your desk while you search for an answer to their question about their account or loan...not fun!
There is tremendous room for growth if you're up to the challenge. The compensation was great for me, benefits are inexpensive and good, upper mgmt is visible and accessible.
Hardest part of the job is meeting your loan goals because you're dealing with people's credit challenges at the same time.
The most enjoyable part of the job for me was being able to help people with whatever their request was. I also really enjoyed the holidays. They celebrate everything, Halloween costume contests, Christmas trees in all the branches, etc. It made for a fun working environment. I'd still be there if I hadn't had to move out of the area for family issues.
Inexpensive benefits, family feel to the company, you're not just a number.
Short breaks, on the job training, some sales pressure