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W.W. GRAINGER INC
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18 reviews

W.W. GRAINGER INC United States Employee Reviews

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Great for right out of college, otherwise, better opportunities elsewhere
Territory Sales Representative (Current Employee), TexasMarch 15, 2015
Pros: grainger car for personal use (all upkeep and gas included!), work/life balance, profit sharing, fun work functions, previously-generated leads, get to go to orlando every year for annual sales trip, independent work (no one to look over your shoulder)
Cons: compensation, high goals, poor management/micromanaging, poor training, not enough resources to get work done at times, job can get very repetitive
Typical day: Riding in a company-provided vehicle to at least 5-6 businesses, but must have logged at least 8 calls per day. Typical call includes walking into a company that you have in your "leads" who already uses Grainger, and seeing what they do in their company, what their company does, and how they can partner with Grainger. A huge part of your day will also be administrative work, which occurs at least 1/4 of the work day. Administrative work includes working on quotes for customers, answering calls and responding to questions/issues, answering emails/sending emails, and problem solving for customers by using resources that Grainger provides.

After over 2 years in the role, I learned that management mostly lets you do what you need to do, as long as you get your work done. There are some managers who SHOULD NOT be managers. The type of manager that you get really makes or breaks your job.

You will rarely see anyone that you work with. This job is not for someone who likes to stay inside in an "office" setting. It is great on nice days when you can get out and eat lunch in a park, but it sucks when the weather is bad and you have to see customers or you miss the office setting.

Hardest part of the job: rejection. You will get rejection in some form EVERY day and you will have uncomfortable conversations where you have to try and not take things personally--like most sales jobs. I would say rejections happen 1 out of 10 times for me and have decreased the longer I've been in the role and gotten to know my customers.

Best part of the job: You have the opportunity to – more... make SERIOUSLY good money. Some coworkers I know have made $30,000 commission in ONE month. THIS IS RARE, but it does happen. If you get to know your customers, find out where the good money is in your territory, and continue to work and ask good questions your chances of making awesome money go up.

Advice to anyone who is interviewing: Be honest with yourself before interviewing...do you really feel like you can be in a car driving to customers, walking into offices/strange buildings, and talking to strangers ALL DAY/EVERY DAY? If the answer is no, then do not waste your time nor the interviewers time. If the answer is yes, then be confident in your courage and let the interviewer know that you have the right "mentality" for the job and you can work your butt off to make money both for yourself AND Grainger. Grainger loves "hunter" types of people. Dress well for the interview, and smile a lot. Give them a reason to give you the job (i.e. Single mother who doesn't just have a want for the job, but a NEED to get out and make money and give her child a great life). – less
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Fun, Exciting, Challenging Place to work
Senior Customer Service Associate (Former Employee), New York, NYFebruary 24, 2015
Pros: worked with a great group of people
Cons: had to relocate
This was a small distribution/customer service branch. I learned a lot about the commercial sales & distribution. Our manager was great, he would work on whatever was needed at any time, a true team player. Co-workers had a great attitude, always willing to help when needed. The hardest part of the job was to perform inventory at the end of the year, but it was a necessary evil and we all work hard and made it enjoyable. The most enjoyable part of the job was to deal with customer on a one to one basis.
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A great place to work and flourish.
Commercial Account Manager (Former Employee), CaliforniaDecember 7, 2014
Great culture. Expect to find highly talented sales teams backed by a amazing support network. A truly great place to grow.........

Beware of climbers in the lower leadership ranks.

Regional leadership was very detached, largely unaware and operated without any accountability.
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Fun and friendly place to work
Territory Sales Representative (Current Employee), San Diego,caNovember 5, 2014
Learned great customer service skills while at Grainger. The most enjoyable part about working at Grainger were the friends that I made. Not only co-workers but customers who have helped me in my professional life as well as my personal. I'm grateful for the time I spent at Grainger.
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Great first job out of college, not many diverse advancement opportunities
Territory Sales Representative (Current Employee), Houston, TXJune 17, 2014
Pros: annual trip to orlando, company vehicle for personal use too, insurance packages are good, profit sharing!
Cons: working even when you are on vacation/off work, unobtainable goals (especially in summer months), some management does not fully support their team, micromanaging with gps tracking and rule following
Sales with Grainger is typical sales job--must be able to take criticism and negativity easily. You receive a company vehicle, but they do track you with GPS so you don't have as much freedom as you think.

Base compensation is a joke, but you have the potential to earn six figures (not likely though). Goals are based off of month-to-month which is good in case you have a horrible month it won't ruin your commission for the entire year.

Fun trip every year to Orlando, FL for annual tradeshow that all sellers get to go to with their customers. Grainger pays for everything and you get to see all of the products/services while also going to theme parks in the evenings.

There is A LOT of change happening with the sales area of Grainger so it can either go up or it can dramatically decline. I would recommend this job right out of college, but the pay is not good if you aren't right out of college.
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Great enviroment and culture
Auditor (Former Employee), Kansas City, MOMarch 24, 2014
Overall its a good company to work for. The only downfall was the job advancement and promotion ability. My co-workers were great men and women.
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Not the right fit
Warehouse Customer Service Representative (Former Employee), Woburn, MAMarch 2, 2014
Pros: decent pay
Cons: conflict of interest
staff was pleasant. warehouse work repetitive. management accommodating. Learned SAP. Customers were gruff impersonal men for the most part...hardest part. Most enjoyable part was getting to know the many types of employees.
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Top company to work for
Senior International Inventory Analyst (Current Employee), Houston, TexasJanuary 7, 2014
enjoyed the almost 27 years I worked at Grainger. Lots of good people, easy to manage work/life schedule.
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Very busy
Customer Service/Accounting/ Tax Specialist (Former Employee), Fresno, CADecember 15, 2013
Pros: loved learing and memorizing zipcodes
Cons: sometimes long hrs.
I loved working in CFS forwarding mail to new locations after address changes for businesses and residence. Sorting and casing mail preparation for drives. Lots of excercise
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Always happy to go to work, amazing coworkers,best team players
Lead Computer Operator (Former Employee), Niles, ILNovember 15, 2013
Pros: close to home, and easy access to all locations.
Cons: n/a
Working at Grainger was always great, the shift in general was fun to be a part of.
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Fortune 500 Company
DC Operations - Supervisor (Current Employee), Lake Forest, ILOctober 22, 2013
Grainger is a Fortune 500 company for a reason. It continues to invest in its future. It's currently a very healthy company, growing at a rapid pace.
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Productive and goal oriented company
Production Control Analyst (Current Employee), Janesville, WIOctober 19, 2013
Pros: pto and work conditions
Cons: 24/7 on call
good solid company to work for, IDP driven and good pay and beniftets.
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corporate greed defined
Warehouse (Former Employee), Robbinsville, NJJuly 12, 2013
Cons: short breaks, low wages
Physically & mentally exhausting. Incompetent management. Billion dollar company with insufficient compensation to workers.
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Account Manager
Account Manager (Former Employee), Robbinsville, NJMay 13, 2013
I directed Business to Business sales of Industrial/MRO supplies to companies in the New Jersey & New York area.
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Good Work/Life Balance
Government Account Manager (Current Employee), San Diego, CAFebruary 18, 2013
Pros: training and employees
Cons: sales incentive compensation plan fluctuates year to year
Solid mangement, great training, lots of autonomy to get the job done right the first time.
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Hard working company
Territory Account Manager (Current Employee), Chicago, ILJanuary 30, 2013
Pros: no weekends
Cons: poor management
Typical day is very busy doing a lot of different tasks. I've learned a great deal about organization, scheduling and customer relations. Management is nothing like they tell you. Friends pick friends and jobs are given to undeserving people.
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Inside Sales Representative
Account Relationship Manager (Former Employee), Alpharetta, GANovember 28, 2012
Good work schedule balance between home and work. Heavy workload calling potential buyers.

W.W. GRAINGER INC Salaries

Territory Sales
$69,000 per year
Account Manager
$90,000 per year