Field Supervisor
WESTERN PIEDMONT REGIONAL TRANSIT AUTHORITY - Conover, NC

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Job Title: Field Supervisor II with emphasis on Safety and Training

Reports To: Director of Para Transit Operations

Supervises Others: Yes

Job Functions:

  • Responsible for performance management of drivers to include coaching, feedback, progressive discipline and evaluations.
  • Assists in the development of training programs.
  • Assists Director of Para Transit Operations in monitoring drug and alcohol program to ensure compliance with company, state and federal regulations.
  • Assists with the development, coaching and training of new hires and existing staff.
  • Assists with emergency response and incidents.
  • Ensures drivers are in compliance with WPRTA’s operational procedures and policies.
  • Completes spot audits and inspections of vehicles and units.
  • Monitors and records absences and tardiness according to WPRTA’s attendance policy.
  • Works within the process to resolve incidents and accidents.
  • Assists in development and communication of departmental notices.
  • Manages time and productivity of drivers.
  • Completes reports from field location as required.
  • Any and all other duties as required.

Required Knowledge, Skills and Ability:

  • Knowledge, skill and ability to lead and provide direction to people.
  • Knowledge of WPRTA’s operational policies and procedures.
  • Knowledge of federal, state and local laws, codes and regulations.
  • Ability to develop relationships with employees, cliental, vendors, co-workers and the general public.
  • Above average communication skills. Ability to provide feedback, coach and issue progressive discipline when and as needed.
  • Ability and skill in evaluating fact and circumstances of an incident.
  • Ability to take initiative when solving problems and making decisions.
  • Ability to maintain data to facilitate fact-based decision-making.
  • Ability and skill to draft and communicate operational notices throughout the organization.
  • Above average computer skills. Experience with Microsoft office and Outlook a plus.
  • Knowledge, skill and ability to perform job function of a vehicle driver.

Physical Requirements:

  • Must be able to physically perform the basic life operational functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
  • Must be able to perform light work exerting up to 20 pounds of force occasionally.
  • Must have the physical strength to assist passengers with wheelchairs and other ADA passengers when loading and unloading the vehicle.
  • Must possess the visual acuity to operate a motor vehicle, keep records and reports and read maps and instructions. Must have vision in both eyes, normal depth perception, and normal peripheral vision and be free of any disease or condition that could impair vision. Must have 20/40 vision in each eye with or without corrections, and 140 degrees or better horizontal vision. Must be able to distinguish between green, red and yellow.
  • Must have adequate hearing to assure safe response to vehicle horns, emergency vehicle sirens, and train signals.

Minimum Qualifications:

  • Associate’s Degree in Business, Transportation, Human Resources or related field.
  • Two (2) years minimum in transit systems preferred. Significant and substantial experience within a transit system may be substituted for the education requirements.
  • Two (2) years supervisory or management experience.
  • A valid North Carolina CDL class A or B with airbrakes and passenger endorsements or the ability to attain within 90 days of hiring.
  • Proven experience with conducting on-the-job training.

SSPP Requirements:

  • In order to be considered for employment all potential employees must submit to a background screening for the Bureau of Motor Vehicle (DMV) provided by WPRTA. The report must be issued within the past ten (10) days of the interview process. In no case will an individual be given a road test, placed in training or allowed to operate an agency vehicle without a DMV check that is in compliance with the SSPP policy and has been approved by the Director of Para Transit Operations.
  • Good driving record with no Driving While Intoxicated (DWI), Driving Under The Influence (DUI) or similar charges within the past twenty (20) years. No reckless driving, railroad crossing violations or ‘leaving the scene of an accident’ offenses within the past ten (10) years.
  • No more than a total of two moving violations or accidents within the last three years.
  • No suspended or revoked licenses within the past ten (10) years for moving violations or violations of criminal laws
  • Any combination of violations, unfavorable road observations or accidents that indicate a pattern of unsafe vehicle operation behavior, whether on or off the job.
  • Minimum of two (2) years driving experience.
  • An original criminal record check shall be obtained by WPRTA as part of the application process. Unacceptable convictions include crimes of violence, drug usage or sales, physical abuse or theft. A pattern of unlawful behavior shall also disqualify an applicant.