Pros: challenging on a daily basis, coworkers are very intelligent and fun.
Cons: continuously answering the phones is very customer-service based and can be somewhat overwhelming.
As an academic advisor, I managed phone, voicemail, email, and appointments throughout the day, specializing in advising Masters of Education students. I serve on the Academic Petitions Committee aiding in problem-solving for students who experienced extenuating circumstances during their courses. I have completed all of my work by deadlines, reached all of the goals given to me, and was rated "exceeds expectations" in a variety of areas on my yearly review. I enjoy being a part of the "Social Events Committee", which I co-chair with a colleague, in recoginzing birthdays, anniversaries, holidays, and planning/organizing quarterly service events where we volunteer in the local community.