Early in 2011 as Mr. Wales became familiar with the insurance product, he realized that his own personal policies seemed incorrect.
At this time, he sought guidance from his current agent and soon came to the realization that his policies were intentionally written incorrectly increasing his premium by $400 a year over a twelve year period.
When Mr. Wales' agent was confronted with this fact, the agent simply asked him "What are you going to do about it?"
In November 2011, the Wales Insurance Agency was born with the sole focus of honesty and integrity. We design policies for our clients; not for the commission.