ASSISTANT STORE MANAGER (Former Employee) – Florissant, MO – November 28, 2016
The best thing about working at Walgreens was the opportunities you had. If you worked hard and took responsibilty, you could go far in the company. I got promoted every year just by doing what was expected and taking ownership. That is also the downfall. Most of the employees working at Walgreens are just there to get a paycheck. They don't care. Consequently a lot of responsibility falls on management and the few employees that do care. Work/life balance was terrible. As an assistant manager I was working sometimes up to 60 hours a week, closing and then opening. I had no personal life. Pay was ok, benefits were better. Generally if the company cared as much about their employees as they did their customers it would be a great place to work. But they don't. They will put a customer before an employee anyday which is why turnover is so high.
Customer Sales Associate (Current Employee) – Winchester, VA – October 31, 2016
The work/life balance is not bad, however the disorganized, random scheduling of managers can be very frustrating at times. There are also some managers that are not detail oriented and do other things other than work while they are there, but there is a counter balance of excellent employees that I have the pleasure of working with every day. The benefits are superb! I just started using one of the health packages and I am looking into upgrading to one of the other packages that Walgreens offers. The culture there is pretty laid back, but the employees work very hard. As for the scheduling and work/life balancing issues, having alternating schedules every month would definitely be a better way of doing things rather than changing them every week.
Leadership (Current Employee) – Deerfield, IL – October 25, 2016
I work at Walgreens in Deerfield, I was very excited to get the job. Once I got here I was faced with the most racist environment ever, then there was supposed to be this great worklife balance that was nonexistent. You work literally sun up to sun down. The VP Jeff, stated he did not believe in work from home however, he praised his wife saying he could not do what he does if it wasn't for his spouse. We thought she was a stay home mom, we quickly found out she worked for Walgreens. The best part is that whole work from home he didn't believe in. Well guess what his wife worked from home. If you are non-white, trust me steer clear of this company and this executive.
Pays very well
No work life balance, uneducated managers, bully mentallity, turn over rate is unmeasurable
Walgreens could be a place for advancement but that depends solely on the store manager. It is mostly task oriented.
Photo Manager (Former Employee) – Milwaukee, WI – November 8, 2016
I found it very hard to advance in Walgreens. The better the employee the more likely you will become stagnant. Your advancement depends on your store manager. If you have a store manager that is a mentor (rare) you can advance quickly. Although, the majority of management care about how successful the store is. If you are a good worker they will want you to stay in the same position to keep the store successful. You may have a store manager that as long as you dont steal or come in late will completely ignore you. They hate to replace people. The customer service has changed and is not very good any more. It is hard to be terminated from Walgreens. So you can be a mediocre employee forever. However, Walgreens has excellent benefits. That is the best part of working there.
Pharmacy Technician (Former Employee) – Glenview, IL – October 13, 2016
I really enjoyed this job at first. It was very laid back yet productive, the amount of work was fair for the amount I was getting paid. However, when new management came in it just became very corporate like, my boss was making changes left and right, I got double the amount of work for the exact same pay, when I asked for a raise he would just laugh and make a comment such as "try uber" or "get a side job as a bartender" which is highly unprofessional. My coworkers were amazing and we all got along great however we were limited on how we could interact with each other due to my boss not wanting us to be normal human beings and instead wanted us to just be robots and have nothing but work on our minds.
Shift Lead (Current Employee) – Gallatin, TN – December 11, 2016
I've been with Walgreens for almost three years now. Management is management. Some are good, others are terrible. Team members come and go and usually you have an entirely new staff at least every other year, excluding the few who never leave. My typical day as a shift lead includes doing daily duties (smart counts, price changes, mark downs, 1506) and anything else that's on the list. Usually your district manager stops in once a week to see how things are going, etc. The store I work at has such a busy pharmacy that many days upper management (store manager and sometimes assistant manager as well) will spend half their day back there because we simply need the help. Again, it is what you make of it.
Ability to advance within the company, super lax rules
Benefits aren't great, short lunches, lots of busy work, SUPER busy on Christmas Eve and Christmas Day with no abbreviated hours
Lead Senior (Current Employee) – Deerfield, IL – December 29, 2016
Walgreens has changed dramatically since I began working there 10 years ago. Overall, the benefits are really great but the company is constantly going through change which can be extremely stressful. They have been in a constant reorganization since 2009 which is great for some, but there has been a lot of job loss as a result. I enjoy the constant challenges that come along with the change, but the management thrives on favoritism. The corporate politics can be defeating. There is a lot of opportunity for growth for some, but it is easy to get lost in an organization of this size.
Assistant Manager & Registered Pharmacy Technician (Former Employee) – Lake Worth, FL – January 6, 2017
Ours vary. NO set schedule. Any day of the week Sunday through Saturday. Opening to closing varies. Lots of turn arounds. If you close you will be opening the next day. Closing can be as late as midnight and opening will be as early at 7am. Pay is not what you deserve. Lots of hard work. No room to grow anymore. Benefits are great. Health insurance. 401k is the best, $3 matching for profit sharing. PTO time accumulated is better then other places. Hours constantly being cut so managers have to do it all. Front cash register, pharmacy, cosmetics, photo...you name it.
401K, Health Benefits, Profit Sharing
No lunch breaks, long hours, turn around shifts, work weekends
Good place to work to gain relationships with your community
Certified Pharmacy Technician (Former Employee) – Saint Peters, MO – October 19, 2016
I really enjoyed working for Walgreens because I got to know people in my community and was able to help them in every way I could to make their life easier and better. My co-workers was awesome to work with and got to know many new people by working there for 10 years. Advancement in the company was a huge down fall for me because I inquired about it several times with management and nothing ever came of it and I did the job of someone with a higher title than me every day but I didn't get paid for it the whole time I work there. Plus, I proved my skills and ability to management consistently.
Customer Service Associate, Photo Specialist (Former Employee) – Valparaiso, IN – December 16, 2016
I worked the midnight shift at a 24 hour Walgreens for just over a year. I loved the shift, I felt like I could be more productive with less customers, and I was. The general management didn't seem to understand the activities we did every night though, and often equated the amount of customers we serviced directly to the amount of work they could add onto our nightly list of duties. Often I felt overwhelmed with all the extras. Tried to communicate with general management, often got shut down with "We know everything that happens on your shift."
Productive workplace and the customers are fairly respectable
Customer Service Representative (Former Employee) – Northport, AL – January 19, 2017
I enjoyed working at Walgreen's. For the most part the employees work well together. We knew how work and have fun. We wanted to be there to assist customers with a big smile on our face. Even though its a lot of work to do on truck day you can still manage to get it all done.
The only huge problem were the lack of communication between the management team which fell to poor communication with the associates. Poor raises; no matter how long you've been working there.
Service Clerk/ Beauty Advisor (Former Employee) – Minneapolis, MN – December 8, 2016
Walgreen is a good first job for anyone looking to not start out in food service. The one I worked at had difficulty keeping a store manger and never had an assistance manager. There wasn't a ton of opportunity for training or advancement either as we were understaffed and once you got hired or settled in a certain department then that's just where you worked. There was a woman that had been working at my location for $25 years and was only making $12/hr. I started at $8.50 so not the biggest promoters of raises. No benefits and no eligibility to receive them until I had been there at least 2 years.
A typical work day can revolve around a variety of items such as stocking, cleaning, checking dates on merchandise, helping customer throughout the store and/or register. Sometimes you may get a task that feels odd, but your never given anything unless they believe in your ability to do it. You can learn a lot of different things such as Advil and Motrin are Ibuprofen's where as Aleve and Tylenol are simple pain killers. The Ibuprofen's help with inflammation where the pain killers do not. Management tends to be good, but as you get use to how your manager runs the store. They are likely to be transferred out. Having multiple manager's in the store can be both a blessing and a disaster. It is great to have the extra help, but confusing when you are being given task by more than one manager. Co-workers tend to be nice. The hardest part of the job is how many things you may be given to do while you still have to help customers.
Benefits offered by the company
Dealing with drunks and so forth every once in a blue moon
Shift Leader (Former Employee) – Grove, OK – December 8, 2016
Management is horrible. Favorites are played. A lot of fraternizing between manager and pharmacy tech. Manager would buy a 12 pack of beer EVERY DAY before leaving. Not a very good role model for the younger girls working there if you ask me. WAY too many tasks assigned to one person at one time and then YOU are at fault if you can't get them all done in one shift. Pay is good, benefits are great and there is room for growing. However, overall, I would not recommend this company to anyone. You better not ever get sick or miss a day because you will never hear the end of it! Not even a doctors note will you excuse with this company!
Shift Lead (Current Employee) – Plainfield, IN – September 7, 2016
Walgreens is a good job for starting out, but it caps out fast and its hard to earn enough money to live on a Walgreens budget for more than a few years. They ask for a lot, but pay very little, and they do not compensate for extra skills like learning the photo lab or other equipment. Everyone makes the base amount and you will go up very slowly every year only if you do well on your performance review. No in between positions anymore, they have a cover all "customer service associate" position and the next jump is "shift lead" which is like a pseudo-management position (quite a big leap) and then the next jump is "assistant manager." It's hard to get a raise, but its a secure job in a steady and safe environment. Good benefits, discounts, and healthcare. Friendly team members and heavy customer focus.
There are a lot of Really Good Pharmacists and Technicians
Pharmacist Floater (Former Employee) – Santa Maria, CA – September 26, 2016
Unfortunately they don't allow them to provide the customer service they are capable of, because of their staffing guidelines. It is not the employees fault, but the employers fault.The company does not appreciate experience in the profession either, unless it was achieved in their company.Most companies reward experience and compensate accordingly.The Pharmacy industry is a very customer service intensive industry, Walgreens could be great if they provided the staff to achieve the goal.They have some Great Pharmacists and Technicians but they aren't allowed to shine because they are always under the pressure of not having enough staff to accomplish all of the tasks at hand.
Customer Service Rep (Current Employee) – GA – December 13, 2016
I used to like Walgreens before I started working there. This company does not care about its employees. They treat you like you do not have a family or anything at all. Pay is low. No raises and if you do get a raise it is not that much. Prices are high. Customers are always rude. You have to work every holiday and weekend. It is worse if you work at a 24/hour store. They do not train you well at all. This company is greedy. Work you like crazy and pay you low wages. Turnover rate is beyond crazy. No overtime. Drama all the time. This is my first job and I hate it. Worst job ever.
Cold environment with tons of new ways to advance.
M- mod split case pick (Former Employee) – Moreno Valley, CA – December 30, 2016
It is a decent paying job with tons of benefits, Including 401K. Each employee is also given a chance for a pay raise every 6 months. Its a friendly environment, However requires a lot of hard work. each employee id separated by the job they are assigned while HR is located in the back incase of emergencies or any questions that must be asked. Lunch is reasonable with multiple tables and aa basketball quart. overall it is a good work place and I would recommend it to anyone looking for work.
Have tuns of activities during your work experience
Sales Associate/Photo Technician/Pharmacy Data (Former Employee) – Pacifica, CA – January 14, 2017
The people you meet at this company is widely diverse. And though the hours are long and depending on area the pay is somewhat low for the workload you are often given. The benefits are decent but advancement is slow. Management can turn hectic in that your manager may get sent to different stores or swapped. And the job does not really leave room for a social life if you already have a routine time card older than a month.
The benefits were impeccable and the management was successful in making everyone feel needed and appreciated. I learned more about being a technician there than I did my whole six months of school. The staff was unbearable truthfully,way more focused on their own personal goals than the patients at times. I learned how to correctly read Doctors handwriting and to mix solutions among a host of other skills.
senior techs that sit years into a position so it is hard to advance