I go in at my time,, 5 pm,,person I am releving leaves at 5. no time to catch up on the day of whats going on. I have a line at the register, no help, a customer wants a 20 lb propane tank. have to walkie to get help,,,sometimes takes a long time, Next customer wants a ton of wood pellets,, Now I have to walkie for a spotter for the forklift and or a cashier. Not many have license for the forklift. I do. When thats done you have customers waiting inside for help., Try to calm them down as u tell the person that is runing the register thanks for the help, Now right back where I started from, Starts all over again. You cannot ;leave the main room where the register is AND you have to watch the door for theft,, when its busy. cannot do. I consider myself a real good problem solver, but when short on help and mangt does not care I have to bite my tongue. I have never blown up in front of a customer. Then finally the frieght comes down, Now have you have to stock and bin the stuff that does not fit on the shelves. Take care of garden center returns,, then trash and cardboard, getting the place ready for next day. MOST days impossible. Punch out got home. At the end of the day, I sit and reflect hoping I have helped some customers. I hate telling customers,, im sorry we dont have that, but you might try,,, then i name of a company down street, just so I know they got it.
making a customer smile