Walt Disney Parks and Resorts Employee Reviews in United States

Found 2,825 reviews matching the search
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Fun with lots of perks, but demanding
Store Operations Lead (Current Employee) –  Anaheim, CAApril 2, 2016
Competition is fierce and parking is awful. Scheduling doesn't really care about your availability, and many have quit due to their inability to work with their schedule. That said, it's a very fun place to work. You are encouraged to play with guests, and most employees are Disney fans, so there's a lot of joy in working for a company you're a fan of. They're fairly generous with tickets and discounts as well, though I think most people would prefer better compensation. I've always found management to be friendly and accommodating, within reason.
Pros
free admission, happy people
Cons
parking, demanding, strict
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Fun job, Great benifits,terrible on personal time.
Custodial/ Guest Services (Former Employee) –  Orlando, FLMarch 7, 2016
Excellent Job, if your a work oriented individual with no family life. Disney loves available workers so much, you have to find ways by asking other cast members for coverage. They offer Seniority based time off. My opinion and Disney experience is that this is an old and outdated way for benefits on a job. To have to travel from Resort to Resort to find coverage to have Christmas off; begging cast members for coverage, because I was new and did not have Seniority in the union, in order for time of. And given points as a penalty for not finding full coverage for days of. And you can only get 6 points in a month then termination follows. The Union has their hands tied. Disney, Florida has a messes up job market. With a right to work state and not properly allowing for freedoms of speech. Work hard and shut up, is not the America fought for. So yes, excellent Job if you have no family life.
Pros
Free food behind stage. Excellent Medical, and Dental.
Cons
See poor review below.
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Loved It!!!
Entertainment Costuming Manager (Former Employee) –  Anaheim, CAFebruary 22, 2016
People don't work for Disney because of the pay, they do it for the environment; although, on stage and backstage are two totally different environments. loved my performers and the work I produced for Entertainment. The benefits of working for Disney was undeniable, couldn't afford to go otherwise. Senior Management only shows attention to employees for consequences and disciplinary action. Senior management does not support lower management teams, nor is advancement practical given the lack of proficiency evaluations and work reviews.
Pros
benefits and discounts
Cons
management and salary
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Great workplace for those that love Disney
Engineering Professional Intern (Current Employee) –  Lake Buena Vista, FLFebruary 2, 2016
Disney overall is a good company. There are a lot of different positions and areas of expertise for you to grow into. You are exposed to many different areas of business and get some great experience. Management and co-workers are pretty friendly on the whole, and there is certainly a lot to do in your off-hours. There is, however, a lot of competition for the few jobs that become available. As such, the pay isn't the greatest, and you can expect to spend several years in a temporary, contract position until you finally get full-time. They have also been cutting benefits and discounts in the past couple years.
Pros
It's Disney! Some free admission benefits, discounts on park experiences
Cons
Pay is mediocre, backstage life is pretty drab when compared to the parks, benefits get cut as park popularity grows
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Where dreams come true and lessons are learned
Show/Parade Performer (Current Employee) –  Orlando, FLJanuary 28, 2016
Performing at Disney has given me a wide variety of rich life experiences. Luckily there is no typical work day. I regularly work with different co-workers and managers, which has taught me how to adapt to and cope with different work climates and situations and well as how to work with different types of personalities. I'd say the hardest part of my job is safely and efficiently juggling many different responsibilities. The most enjoyable part is undoubtedly bringing joy to park guests through performance art.
Pros
opportunities to perform, health benefits
Cons
pay, life/work balance, management
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Disney...how is it to work there?
Parking Attendant (Current Employee) –  Lake Buena Vista, FLFebruary 7, 2016
Disney is a great place to learn many things. I feel that people tend to take for granted what they really gain from working at the "Happiest Place on Earth." If you talk to some employees, they complain that the pay is not the greatest and the hours are horrible (mandatory overtime, on occasion). When you break everything down, the benefits, overall, are actually pretty good. You have access to all of the Disney parks. You can bring friends and family into the parks up to 16 times per year (3 people per time, per day). Let's do some math: $558 for four 1-day park hoppers x 16 days = $8928 per year in ticket benefits. Let's not forget that cast members can go in, almost, any time they want. The health insurance is very cheap, ~$20/month, comparatively, to almost every other company and even the Affordable care marketplace. Also, if you actually pay attention during your intro to Disney classes you learn much more than just Disney. There is more...
Pros
Benefits, Learning
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Has changed immensely over the past few years...
Guest Experience Manager (Current Employee) –  Lake Buena Vista, FLMarch 28, 2016
Still a good place to work and a great place to get experience. Many of the company perks are being reduced or removed. Salaries remain low by comparison and the rich Disney culture seems to be slipping away.
Pros
Iconic workplace; Looks great on a resume
Cons
Long hours, low wages, shrinking benefits
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Fun place to work with decent benefits
Lifeguard (Former Employee) –  Anaheim, CAMarch 10, 2016
Working for the Disneyland Resort was an interesting experience. Assisting guests from all over the world, always having new coworkers to get to know, and benefits that could be hard to beat by other companies. Management was rarely visible "on-stage" however, and tended to spend a lot of time "at lunch" or elsewhere. The most difficult aspect of the job were the rude or entitled guests.
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A wonderful place to work, you learn new skills daily, very challenging atmosphere
Retail Lead/Assistant Manager (Former Employee) –  Anaheim, CAMarch 7, 2016
I enjoyed making magic on a daily basis. Seeing a child smile was all the reward i needed nightly. Managing a crew of 20 could be challenging at times, but that challenge is what I thrive on. Guest satisfaction was always priority one.
Pros
employee recognition, goal incentives, great cast members, meeting people from all over the world
Cons
lack of hours, health benefits
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Walt Disney company leads the hospitality and entertainment industry but does not provide the employees with the opportunities expected
Sr. Business Analyst (Former Employee) –  Lake Buena Vista, FLMarch 13, 2016
The love of the company and what they stand for keeps employees for long careers. The lack of growth, respect, and appropriate compensation drives them away.
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Awesome!
Retail Associate (Former Employee) –  Lake Buena Vista, FLDecember 15, 2015
I worked here on an internship after high school. It was exactly what I needed, being from a small town. Tons of cool people to meet. It's nice being able to go to the parks all the time. It was always busy but that helped shifts just fly by. I gave compensation and benefits 3 stars because I worked PT and none were available to me. I gave advancement and job security 4 stars because you could get fired easily and because it is hard to move up, but still doable.
Pros
Free entrance to parks, tons of employee picnics/get togethers, cool coworkers
Cons
Not paid enough, hard to understand foreign languages
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Happiest Place on Earth to visit
Counter Server, Hostess Seating, Merchandise Sales (Former Employee) –  Lake Buena Vista, FLFebruary 10, 2016
Great benefits, very low compensations, poor work conditions, very demand schedule, and poor management on lower levels.
Excellent place to learn if you a self starter and hard worker. I took numerous free classes that definitely help improve my experience.
Pros
Benefits, free education and extras classes
Cons
schedule, compensation
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Great place to ever work at
RT&P (Former Employee) –  Anaheim, CANovember 10, 2015
Best place to work at, Your typical day would start out with the briefing of what was going on today at the park. Such as events, hours of operation, estimate guest count, who are the supervisory that day, and safety of the day. Everyday just coming into work people/ coworkers are just so happy to see each other. Just getting that friendly vibe from others makes your job a lot enjoyable. Everyday was like meeting someone new, intreating with guest was enjoyable you find out a lot about people and where they come from just to Visit the park. People come from all over.

Every so often the management staff that you were assigned to would do a check in with you, to see where you are at with the company. They would go above and beyond to help you reach your goal to success.


Would go back ASAP if I could
Pros
Fun place to work at, Friendly work place, admission benefits
Cons
Travel distance, takes awhile to get FT status
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Great place to work, once you get into the professional side or leader statused
Disney Springs QSR, Carts, Stocker (Current Employee) –  Lake Buena Vista, FLFebruary 29, 2016
a lot of benefits, and a good amount of area for people to enter the work place and become a part of a team. definitely a place where you can get a good foundation for your professional career
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Magical until behind closed doors
Attractions, Merchandise, Front Desk (Former Employee) –  Orlando, FLDecember 29, 2015
I moved to Orlando to work at Disney. I've had numerous roles within the resort. The hours are grueling but you need to work so many because you can't afford to eat or pay rent with their pay. Meanwhile the CEO makes around 45 million a year.You do get to go to the parks (when you aren't blocked out) and get a great discount at the holidays. But unless you know people higher up you won't advance.
Pros
free park admission, random snacks provided, being at Disney
Cons
low pay, horrible health insurance, rude tourists, low opportunity for advancement, long hours on your feet, not being able to get days off you want.
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Greatest Place on Earth
Sales Professional, Disney Reservation Center (Former Employee) –  Orlando, FLMarch 4, 2016
Fun work environment. Strong culture. Great people! The Disney Reservation Center is a professional work environment. Leadership is very black and white, and top sales performers are recognized.
Pros
Great benefits!
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Happiest place on Earth to work
Concierge, Trainer, Aloha Day Facilitator (Current Employee) –  Orlando, FLOctober 27, 2015
Working at Walt Disney Parks and Resorts in Florida is the best job I've ever had. On most days, work doesn't feel like work and just about everyone is very supportive to help you advance. Even though the pay is lower than most jobs in hospitality, but the benefits you get for working (both personal and fun) really outweigh the negative. You have a passion to make people happy, you need to work here.
Pros
Great personal and in-park benefits, very supportive teams, possibilities of advancement
Cons
Lower pay than most hospitality jobs, schedules are not too flexible when you start.
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Excellence place to wprk
Cast Member selling of Disney merchandise (Former Employee) –  Lake Buena Vista, FLFebruary 5, 2016
The Happiest Place To Work. met many guest from all parts of the world. I made sure went selling Disney merchandise that they enjoyed their stay. If the guest had any questions I could help them.
Pros
Cast members get a lot of perks with the job
Cons
Rate of pay is low you can not retire on the salary
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Feel like your on vacation while your working
Server (Current Employee) –  Lake Buena Vista, FLMarch 18, 2016
Low stress but with the best financial rewards. Awesome cast members.Everyone works as a team. Cast members back each other up. Benefits are great.
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Great Job
Attractions Host (Current Employee) –  Anaheim, CADecember 28, 2015
Typical day in attractions is very fun and upbeat. Either you're at your actual attraction or you are on the parade route. Either way, it's a win win. Of course it's not always lollipops and rainbows, there's always those days where you're just not having it. Guests can be rude and unreasonable but your other cast members will always be there to help you out. Cast members (a vast majority) are extremely fun to work with and are helpful. The only advice I would give you is to ask questions, and don't be afraid to use your voice. Management is great when it comes to checking in on how you are doing, whether you are enjoying the park, and eventually moving up. The hardest part about the job would be the guests. Guests either make or break your day. If your attraction breaks down.. guess what! Here comes super mom here to beat your butt down with her stroller. And to your left comes Nana Montana ready to ram you over with her electric wheel chair. But the most enjoyable part is having a second place to call home. Something about working at Disneyland never gets old. It's one of those places where you either HATE working there or absolutely LOVE it. Overall a great place to work, and to learn customer service.
Pros
Great coworkers, good benefits, entry into the park, park discounts
Cons
Guest complaints, crazy hours, unstable hours
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Overall rating

4.3
Based on 2,941 reviews
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Ratings by category

Work/Life Balance
3.9
Compensation/Benefits
3.9
Job Security/Advancement
3.9
Management
3.9
Culture
4.4

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