I worked in maintenance and custodial. I worked at Disney World for 10 years. I helped guests with their questions and hotel room issues, basic plumbing. Did PM's on equipment, took care of Air conditioners; PTEC units, heat pumps. While working in custodial, I took care of the streets and restrooms. Helped guests with questions. Talked with them, greeted them.
Disney College Program Intern (Current Employee) – Orlando, FL – July 22, 2017
the hours are long, the jobs can sometimes be very tedious and boring but overall it has been a good experience. I have gotten to work with people from all around the world including Norway, Japan, China, Mexico, Puerto Rico, Canada, and all throughout the states.
Fun work environment with unlimited access to the parks.
Canadian Pavilion Ambassador/Designated Trainer (Former Employee) – Orlando, FL – July 21, 2017
Best years of my life. Enjoyed working with the company and they do help provide accommodation for people living out of the area. Disney University is a great way to build your skills and they do offer numerous of courses, some are even free.
Concierge Services (Former Employee) – Lake Buena Vista, FL – July 21, 2017
I needed to work urgently gave me the opportunity. I need to earn more money gave me the opportunity. Good benefits. I was able to work in different places within the park and hotels. The customer service is much more than what I know. Never saying no to a guest was difficult. Seeing the smile and satisfaction of a guest is extremely satisfying.
Entertainment Attendant (Current Employee) – Lake Buena Vista, FL – July 20, 2017
A typical day is to go assist the characters with their wardrobe.. Taking them out on set and watching for any distress signal from the cast member , and to be there to assist the guest, and get the character off set on time. I have learned what excellent guest/customer service is and how to handle a problem with a smile. Management is there also willing to back you up and encourage you to learn different roles to move up in the company. The hardest part of the job is to say no to a child that has come to late to visit the character, The most enjoyable part of the job is making magic for the guest. It makes their visit a special and memorable one and it also warms\my heart that I was a small part in their memories. I simply love working with the characters as the child comes out in me
Customer Service Specialist (Current Employee) – Orlando, FL – July 19, 2017
I like the fact that one can plan around their life. The job is not easy you have to work at it and have to sell products, but basically the products sell themselves since vacationers call in. Therefore, agents do not have to feel they are intruding on people lives. I also like the fact that there is autonomy meaning that agents are very well trained and are trusted that they will do the job.
Cashier (Former Employee) – Anaheim, CA – July 19, 2017
Taking orders, making orders, serving orders. I learned how to approach many different people with the same tone & respect every time no matter how rude the guest was. Management was strict, but fun. No better place to work than at the happiest place on earth. Hardest part was learning how to prepare the items on the menu. Most enjoyable part was everything, its Disneyland.
Chocolateer (Former Employee) – Anaheim, CA – July 18, 2017
Management and staff were all great people. Learned a lot about customer service. Workplace culture was relatively easy-going. Management is very understanding. Hardest part of the job is managing the large influx of guests. Some guests are also very hard to deal with. Best part of the job is the benefits to it.
Best Job I've Ever Had; I Hate That I Couldn't Stay
Internship, Disney College Program Graduate (Former Employee) – Lake Buena Vista, FL – July 17, 2017
I had the absolute best time working for the Walt Disney World and Resort. I participated in the College Program, so I was provided housing for 5 months while I worked full time in a Quick Service Food role in Magic Kingdom. My roommates and co-workers and I became very close, we're still friends to this day. The experience of creating magic for guests is heart-warming; you can't help but be happy working there. The benefits are fantastic, cast members can get into the park for free! We also received paid time off. After finishing the College Program, I stayed on as Seasonal. However, because I could not get down there to work as much as I wanted, I had to quit. Be prepared to work holidays.