Housekeeper (Current Employee) – Durham, NC – February 27, 2018
Overall its a great place to work but they work you to death and the pay is not enough for the housekeeping department and we also get PTO time and free lunch and parking, we work 7 days a week with 2 day rotation off you only get like one weekend a month off smh.
Long work hours but that is anywhere within the hospitality industry. Management always made you feel appreciated when you put in those long hours though. There was no lack of teamwork and they always respected your time off. Especially right after the busy holiday seasons.
No matter what department you work in everyone is friendly and has a personal bond. Most have worked at the Washington Duke for over 10 years and would not change a thing. Everyday is enjoyable but very productive. Some things could be updated, could have more events during the summer to bring more revenue in.
Assistant Bar Manager (Former Employee) – Durham, NC – April 13, 2017
A typical day working here included a wide range of challenges, as hotel guests visited from all regions of the world. Teamwork was always encouraged while senior management always provided support whenever and wherever it was needed. Our guests' various tastes and preferences continuously challenged us to conjure creative ways to ensure that their hospitality experience was exceptional in every regard. The workplace culture fostered recognition for outstanding performance, especially when it was done on a consistent basis. The hardest part of the job was the combination of physical & mental demand during peak business hours but even that was fun and built a bonding camaraderie among management and staff alike, which was actually the most enjoyable part of the job.
Teamwork environment, complementary lunches, working with professionals, excellent benefits package
Extremely professional and experienced managers and employees
Assistant Bar Manager (Former Employee) – Durham, NC – March 27, 2017
A typical day working here consisted of a lot of physical and mental work, often in stressful situations. From this type of work I learned how to be comfortable and how to think critically in loud, semi-chaotic environments whereby alcohol played a major role regarding the guests that my employees and I served daily and nightly. The managers for whom I worked always provided guidance and support wherever and however it was needed. The hardest part of the job was finding qualified and dependable servers consistently committed to excellence. What I enjoyed most about working here were the deafening cheers heard throughout the property during college game-nights and all the celebratory events that took place throughout the year, from weddings, to alumni gatherings, to wine tastings and creative dinners of all kinds.
Fun, challenging, and very rewarding
Generally a "hands on" approach from upper management
Arrive to work; check with front desk about guest arrivals and departures, ensure bell stand is in order, and coffee is prepared in lobby. Then began assisting guest. Learned to respect guest privacy and maintain confidentiality. Management keep me informed of daily and weekly events. My co-workers were helpful and very knowledgeable. Adjusting to last moment schedule changes due to last moment events. I enjoy meeting many of our special guest from around the world.
Banquet Sous Chef (Former Employee) – Durham, NC – March 4, 2014
The Banquet Sous Chef is very demanding one because you wear many hats. Ordering, scheduling, and production are not only vast they take up most of your day and all the while you have anywhere from 2-6 parties going on at one time.
Tucked away among the Pine Tree's you will find the Washington Duke Inn. A family atmosphere as you are greeted by the doorman and valet service. No expense is spared with this great hotel. From the front desk to the restaurant and bar you will always find a staff member with a smile. Great place to work but not a lot of growth opportunity for management. It's a shame there isn't a sister property to solve that problem.
I really enjoyed being a resident and working with the ladies. It made me feel good when I was able to help someone. especially if these individuals were planning to leave the program. It was quite an experience for me.
Assist in set-up of tables, linens (Current Employee) – Durham, NC – December 8, 2012
Very thankful for the oppurtunity to have a job, but the Washington Duke inn is not a very family friendly place especially if you have small children and you are a single person. Late, very late nights which turn into mornings, and no benefits.