Typical day at work was helping about six to seven customers all day. Same old people everyday. Couldn't find work to keep you busy all day. Very outdated equipment throughout branch. Their focus was more on selling loans than banking products. Finally added ATMs and online banking! Because the branches were small (only 4 to 5 employees) management tended to micromanage you.
Customer Service Supervisor (Current Employee), Show Low, AZ – August 14, 2014
I interact with many clients daily and get to help make their financial lives better. I've learned many ways to grow in my professionalism through my time with Washington Federal. I enjoy my work family and love what I do.
Universal Customer Service Representative (Former Employee), Newport, WA – April 29, 2014
Constant micromanaging. The environment is one that creates a school yard tattle telling mentality. Constant reporting leads to a fear of the big brother mentality. No severance package is provided to employees as they are fired with no warning.
Loan Coordinator (Former Employee), Monmouth, OR – April 14, 2014
Pros: wonderful company to work for. enjoyed work everyday
Cons: pay was not very high
Small bank, but very conservative bank. Very traditional and conservative bank. They are VERY big on customer relationships, and there is NOT a lot of sales pressure which is wonderful. I loved what the bank stood for and very much so enjoyed working for them.
Float Teller (Current Employee), Willamette Valley, OR – April 13, 2014
Pros: great experience, professional.
Cons: not full time, no benefits or paid vacation
Washington Federal is a good company to get banking experience from, I've learned a lot being new to banking, the people in the branch are very easy to get along with. The hardest part to my job is driving and covering branches.
Part Time Customer Service Representative (Former Employee), Stanwood WA – April 12, 2013
Pros: no cross selling requirements, fridge with beverages, potlucks &meeting the town's older customer base
Cons: days can be long since its so slow & working till 6 on fridays.
Loved the management & co workers. Felt like family since my coworkers been there for 20+ years! (It's a small town where everyone knows everyone) Fun holiday parties & was taken out to lunch every year for our start date anniversary! I worked part time for a few years before I had to quit to take care of my husband when his health declined. I'd go work there again in a heartbeat. Not sure how things are run after the merger. Plus our wonderful manager Ted retired :( overall a great experience at WA FED :)