A place to gain great experience and knowledge with excellent benefits.
Regional Customer Information Specialist (Former Employee) – Hyattsville, MD – January 23, 2012
WMATA is a company that offers great benefits, good pay, and free rides on both the bus and train to all of it's employees. WMATA also encourages further education with it's Tuition Reimbursement Program. If this is what's most important and/or beneficial to you, WMATA would be the proper place for employment. However, if your desire is to one day move up the corporate ladder, it will be very difficult, even with a degree. Most of the positions are Union based which consists of shift work by senority; Weekends and Holidays included. Most positions are also considered, 'essential' positions; You will be expected at work and on time regardless of any inclement weather conditions. Overtime is offered in some positions, so there is room to earn extra income. Most departments also do not offer 'in house' advancement; They will only hire non-WMATA employees (or employees from other shops without any attachment/history to your own) for all open supervisor/manager positions. Overall, WMATA is okay, I give it three strong stars, but I also believe WMATA should be considered a short-term place of employment to gain experience and knowledge.
good pay, excellent benefits, overtime available, union support, free rides on trains & buses, tuition reimbursement program
job growth/advancement very difficult, shift work, essential employee conditions, very little pay raises