WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY (WMATA) Employee Reviews

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great place to work
Track Repairer D (Former Employee) –  Washington, DCMay 13, 2017
This is a good place to be employed. Majority or the men are very knowledgeable and helpful. The overtime is a plus and the starting wages are very competitive.
Pros
benefits and pay
Cons
working in all types of weather
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Clerk
Maintenance Support Clerk (Temporary) (Current Employee) –  Washington City, DCApril 25, 2017
My job consist of office work answering phone ,filing papers , spreadsheet ,memorandums ,input course data ,close out complete course in data base ,monthly report operate office equipment retrieve files parts an items from various locations, assist in maintains operating an data, place supply order,verifying information business document.
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WMATA is a great place to learn many aspects of the transit organization
Acting Business Systems and Process Manager (Current Employee) –  Washington, DCMarch 6, 2017
WMATA has many departments and allows for individuals to expand their knowledge of the transit organization. Learning different ERP's and involved integrations has been a positive to my experience.
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Lip service to safety and favoritism
Maintenance Operations Control Supervisor (Current Employee) –  Landover, MDJanuary 9, 2017
WMATA pays lip service to stopping nepotism and favoritism. They are not making as big of strides in safety as they pretend. The culture is harsh toward new people who haven't been with WMATA for more than 10 years. The pay is high for many positions and the unions provide job security. Management is often unprofessional and will retaliate when questioned.
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Great benefits
Senior Officer, Workforce Diversity & Compliance (Former Employee) –  Washington, DCJanuary 7, 2017
Working on the Admin side at WMATA was fantastic. I was fortunate to have two supervisors that mentored me closely and supported my advancement and growth.
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A transportation industry always on the move!!!!
Civil Rights Coordinator (Current Employee) –  Washington City, DCDecember 28, 2016
Its a great place to work always meeting interesting people. Never a dull moment. You need to be able to multi-task and think outside of the box. Be organized and a team player. Great location with lot of activities within the area.
Pros
Flexible work hours
Cons
unionize workforce
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Demanding senior management level position
Sr. Program Manager (Former Employee) –  Washington, DCDecember 26, 2016
In charge of development and execution of infrastructure renewal projects related to telecommunications systems. Provided construction management oversight for multiple jobs.
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Great experience
ASSISTANT PROGRAM COORDINATOR (Former Employee) –  Washington, DCDecember 23, 2016
Many of the tasked I completed helped me understand cooperate politics and work culture. Great company to work for. Great benefits.
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Good people to work with
Automatic Control Technician (Current Employee) –  Washington, DCDecember 21, 2016
Good co-workers, opportunities for advancement. Flexible scheduling every 6 month. Would recommend for anyone who has electrical/mechanical aptitude to join maintenance departments.
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Metro
Human Resources (Current Employee) –  Washington, DCDecember 3, 2016
Every changing environment....No raises every year...no performance evaluation plan...no allegiance to dedicated staff... no harmony in culture
Pros
very few
Cons
poor leadership no guarantee compensation for Non-represented employees
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High responsibility position.
Shift Supervisor High Voltage (POWR) (Former Employee) –  Washington, DCAugust 31, 2016
There was always plenty to do throughout the railroad. I supervised a great group of people to get the tasks completed. Management was very political.
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Fast paced experience where your skills and attention to detail really matter.
AutoCAD Operator/Technician (Former Employee) –  Washington, DCApril 14, 2016
There's nothing like working in the exhilarating environment of the Washington DC Metro. Fast moving high level decisions required from all to keep the trains moving and on schedule.
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Currently Unstable
Manager, Dept. of Operations Budget (Former Employee) –  Washington DCOctober 21, 2015
WMATA currently has many managerial and financial problems. Key issues are: unstable senior management, failure to plan for longterm structure requirements so playing catch-up, implementation of new systems not well planned and executed.
Pros
Good Compensation
Cons
Too many unstable areas- Management and Systems
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Internal Chaos
Rail Operations Central Control Supervisor (Former Employee) –  Washington, DCJuly 16, 2015
A typical day at work is chaos amplified by blatant divisions and animosities in the work-force. Teamwork is not what you will find at this company. The internal relationships needed to get the job done are non-existent or severely strained. I have never seen such division in departments as I had seen at WMATA. The company portrays this false image that safety is first, and I can tell you from experience, it is not. The company is so caught up on trains running on schedule that everything else takes a back seat. This compiled with outdated computer systems, a decaying and saturated rail system, trainers who have never worked the position they are training employees for. Co-workers don't feel as if they need to help or train you unless they are paid to do so, which is a poor attitude that management can't or won't fix. The only enjoyable part of the job was the pay and the benefits. If you looking for an environment were you or your ideas will be listened to by co-workers or management, this is the wrong place. The internal culture of WMATA is poison that cost people their lives.
Pros
Pay and benefits
Cons
The internal culture and division of workers.
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Career advancement is endless
Manager, Bus Service Operations (Current Employee) –  Washington, DCDecember 3, 2013
WMATA is a great organization to work for. Everyday is a different challenge along with strong expectations on being the "Best Ride in the Nation" The culture at WMATA fosters unity, commitment, and safety.
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Wmata
Project Coordinator - Capital Projects (Former Employee) –  Washington, DCDecember 1, 2013
Washington Metropolitan Area Transit Authority (WMATA) Washington, DC
Project Coordinator - Capital Projects March 2011 to February 2012

· Responsible for professional administrative and technical work involving the planning, implementation and completion of highly complex multi-disciplines in the construction of WMATA system.
· Supervises and performs a vast range of duties that include the capital funding allocations, budgeting, planning, reporting and expenditures approval for all capital construction contracts.
· Also acts as a liaison with internal and external entities to ensure effective communication in the resolution of administrative and technical issues.
· Prepares reports and project cost analyses, forecast and projections of expenditures and maintains all project cost and activities in strict adherence to approved project budget; Responsible for development of financial pivot tables.
· Responsible for development of financial pivot tables.
· Manages project business records and cost to contracts, performance and procedures.
· Analyzes and prepares reports based on confidential information regarding WMATA estimates for negotiating consultant’s contracts, appraisals for real estate estimates for construction contracts and change orders.
· Review funding availability and approves funding of staff summaries, change orders, supplemental agreements and work orders involving capital funds.
· Responsible for the procurement of all activities relating to capital projects.
· Assisted in the EVM reports and financials.
· Responsible
  more... for training subordinate staff in compliance with WMATA labor relations, procedures and agreements.
· Supervises subordinate staff to include recommending applicant selection, disciplinary actions, resolution of grievances, assigning duties, directing work, conduction evaluations, approving leave request and timesheet.
  less
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Excellent Environmnet
Senior Administrative Construction Aide (Former Employee) –  Silver Spring, MDFebruary 11, 2013
This was the first WMATA project that I was a part of. I learned so much about their processes and how they determine what project will come next. Working on site and being able to see things from the way they were to the new structure, was a great experience.
Pros
supervisor, location
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The epitome of a quassi govt organization
Enterprise Messaging Engineer (Former Employee) –  Washington, DCMarch 16, 2012
An IT job here is for somebody who is looking for security but not much advancement and learning in the long run,
Union based employee structure so its the seniority that always takes the precedence and not talent,
An almost racist type of distinction between employees and contractors.
Pros
ride dc metro for free, average insurance plan, limited dental and vision benefits, equal contribution 401(a) plan, a employer contributed 401(k) plan
Cons
no respect for personal times, poor management, very little cooperation between departments, very little to no recognition, severely understaffed
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A place to gain great experience and knowledge with excellent benefits.
Regional Customer Information Specialist (Former Employee) –  Hyattsville, MDJanuary 23, 2012
WMATA is a company that offers great benefits, good pay, and free rides on both the bus and train to all of it's employees. WMATA also encourages further education with it's Tuition Reimbursement Program. If this is what's most important and/or beneficial to you, WMATA would be the proper place for employment. However, if your desire is to one day move up the corporate ladder, it will be very difficult, even with a degree. Most of the positions are Union based which consists of shift work by senority; Weekends and Holidays included. Most positions are also considered, 'essential' positions; You will be expected at work and on time regardless of any inclement weather conditions. Overtime is offered in some positions, so there is room to earn extra income. Most departments also do not offer 'in house' advancement; They will only hire non-WMATA employees (or employees from other shops without any attachment/history to your own) for all open supervisor/manager positions. Overall, WMATA is okay, I give it three strong stars, but I also believe WMATA should be considered a short-term place of employment to gain experience and knowledge.
Pros
good pay, excellent benefits, overtime available, union support, free rides on trains & buses, tuition reimbursement program
Cons
job growth/advancement very difficult, shift work, essential employee conditions, very little pay raises
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Overall rating

3.8
Based on 20 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
4.3
Job Security/Advancement
4.0
Management
3.2
Culture
3.2

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