A typical day at Wmata requires you to maintain a professional attitude at all times. During my employment with Wmata, I have learned how to deal with people as individuals, on a typical day you will have customers that you can't please, but one main thing that I've learned that dealing with people is a skill, not achievable by everyone. I have enjoyed talking and helping the people, from all different walks of life that I have met during my career.Our work place Culture is all about Safety, this is the number one priority when working in a Transportation environment
The hardest part of working for the Authority is when you get a customer that leaves not satisfied, even after you have done all you can to please them.And last but certainly not least, The most enjoyable part of my day at Wmata, was seeing the smile on my customers face, and them telling me I was very helpful, or the nicest person they got to meet during their trip.
Great Pay/Benefits. Getting to meet 100's of people from all over the world.
very strict policies. Untrained Supervisors, Lack of compassion for Employees