They fire you for actually exercising good customer service
Customer Service Representative (Former Employee) – Monroe, NC – May 10, 2017
I was hired on at this place last summer for about a week as a temp. The position was supposed to be permanent but they canned me, one of the department supervisors (a woman who I only saw when she came to collect another supervisor for one of their "regular" smoke breaks throughout the day. The whole place was a mess. They expected us to lie to customers about why trash wasn't collected or why their service hadn't started at their new residence. Just a terrible place to work. Management needs a complete overhaul. Everybody needs to be fired and then start over.
Commercial Driver (Current Employee) – Elk Grove Village, Il – May 6, 2017
We just got bought out in Chicago,Seems like we are the only union shop WC has. I'm sure they don't like it. Here we make $33.72 an HR & $50.58 on OT. We just got our 3rd cameras installed & but it has its advantages. Otherwise we haven't had any issues "So far". We are union so it's a plus & the union decides if our work rules are fair otherwise they can not be enforced "Benefit Union". To all the other states from Mechanics, Drivers, transfer station & loaders & so on I would suggest calling your local union hall & get unionized because it gets you better pay, benefits " Medical, Dental, Vision & retirement. Good luck to you all!!!
Office Staff (Former Employee) – Tennessee – March 17, 2017
Management claims to care but if you voice concerns or disagree with them then you might as well start looking for a new job. There are some great people, but the few managers who think it is their way or the highway ruin the culture. You can get paid far better else where to do the same job and the benefits and time off policies are pathetic.
driver (Current Employee) – St. Louis, MO – March 13, 2017
Typical day pick up 1000 homes,make 2 trips to the landfill while the company snitch,butt kissers have easy routes and same or more pay.If you clock inat 5am,plan on clocking out at 4pm at the earliest.Required to pick up couches,and other heavy furniture items on routes and put them in a front load truck.When the truck is damaged because of this,the management blames the drivers.The pay is not determined on merit or seniority.It is based on how much you pretend you are happy in the mornings when you walk in and your willingness to snitch on other employess and if you a dummy who votes no on a union vote you are gold to them for a while.If you work for these guys,I suggest you contact a UNION.
The company itself is very wonderful however the individual casper location is not very good to work at due to small district there is no room for advancement the manager simply put is a snake in the grass who coddles certain employees says one thing yet proves otherwise I do not recommend working for this place unless management and mechanics are replaced
Lube tech (Former Employee) – Pueblo co – March 8, 2017
Was a good place but to meany back and it's always one person's fault no one else's. Some of the people like drivers where cool but had poor shop management. Trucks are also old and run down they don't want to spend the money to fix them. They just wait till they get approved for new trucks.
Some people are nice. Learned a little about hydralics. Main boss of the office was really nice.
Managment and shop leads are poor quality. Not enuf time to do projects. Needed more training, insted of being thrown in to a mess.
Worker (Former Employee) – El Campo, TX – February 25, 2017
Sorry place to work, getting paid 8.50 helper to work hard labor, the managers are dumb as a rock and only do audits OK once every couple months which everyone knows when they are. The helpers smoke weed drink behind the trucks this is by far the worst job ever, the drivers were the best ppl around except for the ones dat have been their for a while think their Foreman's. Best advice stay away they have cameras alot rules like they pay alot nk jib security ignorant non educared managers..
None see helpers dig and find goods worthore then their pay.
Driver (Former Employee) – Red Bluff, CA – February 4, 2017
Lets start off by, you do three jobs for one salary. One is being a driver. Two, is manual very hard labor. Three, is customer service. And let me tell you, customers are very demanding. Who would think, its only garbage. Not only is it customer service, its all about exceeding customers expectations. Trucks are older than dinosaurs. Not everyone is treated the same. They expect you to do pre trip inspection with out pay. Contradicting rules... and theres more... but I'm tired of wriring.
Driver (Former Employee) – Elko, NV – February 2, 2017
Not a safe place to work, they don't fix trucks. Set you up for failure and blame you for everything. They talk to much about safety but there's nothing safe there. I wouldn't recommend working there. Management always is right even if you have proof that they are wrong. An employee is never right.
I loved my job I didn't love the hours but we were trash and recycle drivers giving service to the city of Frisco Texas so it was time consuming and we had to help the slower drivers finish their routes
Truck Driver Class A (Former Employee) – Fife, WA – January 18, 2017
DM Recycling is without a doubt the worst managed company I've worked for. Discipline and policy enforcement is extremely SUBJECTIVE. Intimidation is their management model. Preach servant leadership, but in fact is the exact opposite. The more sense employee input makes, the more management resists. Approach employee suggestions and concerns as subversive and REFUSE to allow employees to feel validated or empowered!?!? Hostile, unstable, uncomfortable work environment. Wage scale is a disaster. Certain people making $3 more per hour to do the same job?! Horrible benefit package. Don't take care of the employees that make them profitable. Worst place I've ever worked.