Waste Connections Employee Reviews

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Great place to start a career
Route auditor (Current Employee) –  San Jose, CAOctober 15, 2017
For me it was a foot in the door in the right direction. Mt role was temporary however the journey to a full time slot is one im looking into because the pay is great and benefits are better
Pros
benefits
Cons
longer than 40 hour weeks
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Great place to work
Controller (Current Employee) –  Various LocationsOctober 12, 2017
Not your typical accounting job! The developmental program sets you up for a career rather than just a job. Lots of opportunities for advancement if you’re up for the challenge.
Pros
Career Advancement
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Big flaws
Yard Laborer (Current Employee) –  Vancouver, WA 98682October 11, 2017
Bad management, only focus on the bad things... never expect to be appraised, because it wont happen. Only reason people work here are for the benefits.
Pros
Free garbage, Awesome benefits.
Cons
Everything else
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Good People
Territory Sales Manager (Former Employee) –  Oklahoma City, OKOctober 4, 2017
On an average day, I spent a lot of time in my car visiting clients in my territory and searching and cold calling on new business. Some days were spent in the office.
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It's a nice place to work.
Customer Service Representative (Current Employee) –  Memphis, TNOctober 3, 2017
We accept calls from customers for new service, misses, pick ups cancellations etc. The is a good place to work but the the management is not a team oriented.
Pros
very laid back
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Stressful and horrible
Driver (Former Employee) –  Haltom City, TXSeptember 15, 2017
this job was the worse i've ever had, longest hours i've ever worked and only way to make good pay is if you truck breaks down daily. and trust me mine did, but once they got truck running half way decent and i was able to do route kinda like it was supposed to be then pay drop from 900 to 600 a week. and only one boss seamed like they cared other was a tyrant that was always looking for things to fire you for. mechanics half azz did there jobs, and like i said equipment was wore completely out. do not fall for there promise of making 65k to 70k training is only 17.50 and they did pay you for yards but now only a hour. the dispatchers wanted to be boss so bad there was a identity crisis.STRESSFUL is bottom line...
Pros
free cheap gloves
Cons
the whole job
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Don't Join the Boys Club
CSR - Customer Service Representative (Former Employee) –  Washington StateSeptember 11, 2017
During the first year of employment, only one day off is allowed (floater day). After one year of employment, an employee earns one paid week vacation. This means that in TWO YEARS, a person only gets ONE WEEK off to be with their families or to have a vacation. Unpaid time off is not an option, nor are you allowed to leave early... ever! The phones turn off at 4:30pm and clock out is at 5pm. If you're finished with your work and have absolutely nothing to do, the company would rather pay you to twiddle your thumbs than let you leave a few minutes early to be with your family (my manager confirmed this). Also, putting in extra time to get the work done is not rewarded in any way other than OT pay. No matter how many nights you stay late, you can never leave early even if it's for a one-time occasion (manager confirmed this, too). In addition to the time off policy, the place is a boys club. The drivers get away with skipping customers or creating their own routes, and all of the problem solving/blame falls on the CSRs. It's a thankless, stressful, frustrating and unsatisfying position which offers no advancement in the company.
Pros
Very good and affordable benefits
Cons
Time off policies & management
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Productive workplace
Commercial Sales Representative (Former Employee) –  Bowling Green, KYSeptember 11, 2017
Interacting with coworkers and the community and soliciting services to workplaces in the community to improve workplace sales. Everyone worked together to make sure the company prevailed.
Pros
relaxed atmosphere
Cons
competitive
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None
Roll Off Driver (Former Employee) –  Tampa, FLSeptember 8, 2017
None to tell but a good job. Management is strict on safety. Good benifits and some good equipment .8 to 12 stops a day. Great mechanics to fix trucks.
Pros
None
Cons
None
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Poor management
Office Dispatcher (Former Employee) –  Vancouver, WASeptember 7, 2017
We have five supervisors and one manager on the operations side; no one talks with each other we have 6 people going in six different directions with no communication.
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Culture is skin deep. Couldn't just let you do the job
Shred driver (Former Employee) –  Lacey, WAAugust 30, 2017
Working for Lemay Shredding, I found it to be an easy, but physical and hard job to do. But I did it. I conveyed to management several times about the work load not even being feasably possible to perform realistically, and the called that a defeatist and negative attitude. Only speeding thought safely and skipping breaks that they require you to take was the way to get things done. The job says thier values, and they do appear to hold firm by them, however since late last year the atmosphere has dropped .

Words of advice:
Keep head down, do the work, do not speak negative or bring up any concerns overall. Accept doing 10-12 hour shift and also occasional requirements to work Saturday and sundays. Expect to help people who don't do thier part for the team. And God forbid you get on the radar you will have a paper trail on you.

It's the politics not the job that I am really talking about here.

Just be invisible, do the work and laugh your way to the bank.
Pros
Free garbage service perk
Cons
Lack of integrity.
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Great opportunities
Welder (Current Employee) –  In townAugust 28, 2017
I went from no experience to the opportunity to manage a crew very quickly. They love to move employees up within the company. Many different states and even opportunities in Canada. Seen yard laborers with no driving experience get CDL training and moved to drivers. Seen driving move to operations managers and so on. Yeah management could be better at times but that's just like any place you work. Don't let other negative feedback detour you away from this company.
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Decent benefits - Stressful Job
Customer Service Representative (Former Employee) –  Tacoma, WAAugust 25, 2017
Decent benefits but stressful job. Unhelpful management. Promotions were based on how close you were with management, not on job performance or qualification. Management left early multiple times a week but only a few employees in customer service were allowed off per day so requests weren't always permitted.
Pros
Discounts offered
Cons
Stressful, unhappy place. No room to grow and advance.
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stress
Collections Specialist / accounting (Current Employee) –  dallas, texasAugust 25, 2017
depending on what managers you are working with and are part of your team, it can be a great place and fun to work, or it can be terrible and super stressful to where you despair of coming to work.
Pros
dress code
Cons
stress, supervisors
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Every now and then they would buy food to eat
Mechanic (Current Employee) –  Dallas, TXAugust 25, 2017
A very messed up place to work for you don't know what is going on to last minute ,one supervisor might tell you this then the next supervisor might tell you this if you don't do it right you're wrong even though both the supervisors don't know what's going on you will be accountable for what happened it seems like the company is biased by racial issues you see a lot of Spanish people doing low jobs working hard but you see upper management which is Caucasian with the easy jobs. Needs better race relations and better management if you just need a job work until you can find something better not a place to retire from.some
Pros
Sometimes free lunch
Cons
Overworked poor management racial tension
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horrible company
Truck Driver (Former Employee) –  Clearwater, FLAugust 23, 2017
my husband has been in this feild for over 12 years- with this company 9 years and sadly they do NOT get paid like they should for all the hard dirty work they do-
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Horrible Place to Work
Assistant Controller (Former Employee) –  Don't Want to DiscloseAugust 21, 2017
I wouldn't recommend Waste Connections to anyone. It is a "boy's club" and if you are a long-term employee there are no repercussions for poor behavior. They promote too fast and often have a tainted view of what their "leaders" truly are. Save yourself the emotional burden and find a company who truly walks the walk.
Pros
Not many
Cons
Poor leadership, promote too soon
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Residential Route Driver
Residential Route Driver-Rear Load (Current Employee) –  McGregor, TXAugust 21, 2017
Typical day at work consisted of pre-trip of garbage truck, waiting around for assigned helpers to show up and be ready to leave on route (very often helpers quit or are unreliable so changes had to be made daily as to who would ride with me on route). Average time to route was 1 hour drive time. Typical route time is 12 hours from start to finish. Everyday goal was to complete route in time to make it to the landfill to dump the truck before they closed.

I learned over time that the equipment being used (trash trucks, whether front load or rear) were all very run down and not maintained the way they should be. With the exception of the few new trucks they have at this facility, most of them were ignored when items that needed repair were listed on the DVIR's which were required to be filled out everyday.

The mid level management, such as my direct supervisor, was fine. It seemed to be the upper level management that did not fully have a grasp on the issues that were going on at this particular site such as faulty equipment, dangers out on the route, unreliable helpers, etc.

This job is very physically demanding on the helpers and the drivers and in my personal opinion was not the hardest part of the job. That honor had to go to depending on other people to show up on time and do their jobs without over-complaining about the physical demands and then quitting, leaving the driver to finish as much of the route as possible by their self. Very stressful when things like this happen and usually if the job couldn't be completed solo then it would carry over on to the
  more... next day's route.

The most enjoyable part of the job is that this is a small job site with only around 20-25 drivers at any given time. The small atmosphere allows more personal contact with the mid level management which helps out in relation to the job/work life balance.
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Pros
Free physical workout everyday, small atmosphere (don't feel like a number)
Cons
Routes are too long, Unreliable help, most trucks in pretty bad shape
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Great pay/benifits
Driver/Operator (Current Employee) –  Springfield, MAAugust 8, 2017
Great company to work for. Some long days, can be challenging due to weather conditions. No boss standing over your shoulder..........................
Pros
Above average pay, excellent benifits including medical, dental, vision, 401k, Roth 401k, life ins, disibility, safety bonus
Cons
Above average break downs that result in long days.
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Plenty of over time
Driver/Operator (Former Employee) –  Stephenville, TXAugust 5, 2017
Very stressful job trucks were wore out and abused. Upper people liked to play games and tell you what they thought you wanted to hear. Hard to get supervisor on the phone if you had a problem then he would just tell you "I'll take care of it don't worry", but usually nothing was done about the problem. My advice is do the job you signed on for and nothing more.
Pros
Benefits
Cons
Stressful
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Overall rating

2.9
Based on 147 reviews
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Ratings by category

Work/Life Balance
2.9
Compensation/Benefits
3.1
Job Security/Advancement
2.6
Management
2.4
Culture
2.8