Waste Management Employee Reviews

Found 2,111 reviews matching the search
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Safe and efficient place to work.
Operations/Route Manager - Madison (Former Employee) –  Madison, WIJune 28, 2017
Typical day at WM was very fast pace with goals and dead lines. It is a great place to take on large projects working with multiple people in other locations. WM provides on going training and education as needed or required.
The hardest part of the job can be two many projects going on at one time all while trying to keep fully staffed. Hiring and retention is a challenge at times not allowing for a work / home life balance.
The most enjoyable part of the job is being able to pull off large projects with an engaged staff.
Pros
Great benefits
Cons
The work life balance leaves a lot to be desired.
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productive workplace
Customer Service (Former Employee) –  Phoenix, AZJune 27, 2017
answer inbound calls concerning waste and placing orders for bag the hardest part of the job is that sometimes during winter season customers don't get their trash pick up due to weather even when they see other companies get there trash pick up
Pros
Cafe, Gym
Cons
having to apologies so much to customers
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fun work place
Diesel Mechanic/ CDL Driver (Former Employee) –  Rio Rancho, NM 87124June 27, 2017
good everyday was like new to me,allways learning, happy people, job had its days, supervisor turn over ,went through 2 managers while i was there....
Pros
nice people
Cons
all good
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long hours and poor management, pay and benefits good.
Driver (Current Employee) –  San Antonio, TXJune 27, 2017
pay and benefits are good, management needs improvement but aren't bad. Long hours but weekends off. The company needs to invest on new equipment as well on maintenance.
Pros
pay and benefits
Cons
life balancing
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Would not recommend
Sweeper (Former Employee) –  Dallas, TXJune 26, 2017
They have HR people who are extremely rude. I would not recommend this job to other people. The only positive is the amount of hours and money you COULD make if it isn't slow
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So So Position
Customer Service Specialist (Current Employee) –  Lombard, ILJune 26, 2017
I have been at this company for 2 years, sure they have huddles were you can earn points and shop on their website, but when on the phone with customers, there are some that are not happy.

Missed pick ups of trash, recycle, yard waste, explaining to customers about their billing when it comes to price increases, on some occasions instead of telling us about mandatory overtime and only a 30 minute lunch break, weeks in advance, they tell us in the last minute. When working a 10 hour shift and based on the call volume, they usually force us to take a 30 minute break, not enough time to relax or eat. I feel like a robot in this company
Pros
None
Cons
Short breaks, angry customers that are never satifies
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Nice place to work with good hours
Recycle Team Member (Former Employee) –  Raleigh, NCJune 25, 2017
I liked working the 3rd shift but very dirty job and often ill from the chemicals and trash.

The supervisors were very nice and they allowed you to take a break when you needed to. There was always someone there with you for security to make sure you were safe getting in and out of the parking lot.
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Good place to work
Project Manager (Current Employee) –  Spring Hill, TNJune 25, 2017
I worked as a lower level manager overseeing a staff of 20 including other managers. Our own management was very in tuned to the requirements of the job and supported the program through managing customer expectations.
Pros
401(k), good management
Cons
Yearly salary is below average for the industry
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hard work
Truck Driver Class A (Former Employee) –  Mill Creek, WVJune 24, 2017
very fast paced stressfull job no real job security the management seem very out of touch with employee needs all about getting job with very little thank you
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Clueless on safety
Heavy Equipment Mechanic (Former Employee) –  Lantana, FLJune 24, 2017
Job was okay but the management had no experience in process of repair or how the plant is to be operated (repairs on machines). Clueless on safety; employees hosing conveyors down while being worked on (welding). Mangers/ employees waiting on machines to breakdown (no machine maintenance).
Pros
none
Cons
short breaks, managment, bad work enviorment
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fun work
Commercial Driver (Current Employee) –  Primos, PAJune 24, 2017
cool place to work only knock start real early in the morning...long work days but overtime is available..co_workers are great..typical work day is about 12 hrs very physical position
Pros
good pay
Cons
physical job long work days
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work life.
Driver/CDL- B (Former Employee) –  Bristol, PAJune 23, 2017
Nice place to work, the employees are hard workers, Overtime is available. Management is completely corporate atmosphere. Management can be empathic when staff is in a crisis.
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It's alright you just gotta hope they pick you
Driver Helper (Former Employee) –  Miami, FLJune 23, 2017
It's was actually good I got a position there until I went back to school but it's good money only if you can actually get the job and you have to wake up extra early
Pros
Get off early
Cons
Gotta get pick
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Used to be the BEST place to work.
Sr. Internal Auditor (Former Employee) –  Houston, TXJune 23, 2017
WM was a great place for the first 15 years. The last 5 years were horrible. It is no longer a "family". Most jobs are being out sourced and loss of company experience is unbelievable. There will be another "incident" like 1997 because all financial controls are in too few hands with no oversight / review by people that know the business. Short sighted management decisions to raise stock prices will lead to long term failure in about 5 years.
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Waste management is not a good place as a temporary worker they don't let you gain anything no matter how hard you work.....
Sorter (Former Employee) –  Milwaukee, WIJune 23, 2017
Waste management lost some contracts and I got laid off their where no benefits as well. I was only making $8 a hour and it was a very dust filled environment which is bad for your health.
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Great company
Route Manager & Driver Trainer (Former Employee) –  IllinoisJune 23, 2017
This a great company to work for. However there is no room for error on any level. This company is the first in its kind that i have notice and understood that has a direct safety first directive.
Pros
Great pay and very safety
Cons
to much work thrown at you sometimes
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Great Company
IT Recruiter/ Sales Account Manager (Current Employee) –  Ewing, NJJune 22, 2017
Pay is low. Clocking in and out. Employees are judged on favoritism and not experience and senority. Lack of communication when openings are available.
Pros
culture
Cons
Time clock
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Good company, great team work.
Helper (Former Employee) –  Hobbs NEW MEXICO 88240June 21, 2017
Keep doing a good job, strive to be better at team work, and serving the community. Being the best. Being a proud team member of Waste Management. Being around people who care and do they best to make sure you do your job as safely as possible so everyone goes home.
Pros
Always something to look forward to, by doing the best job you can do.
Cons
And the best Healthcare that can be provided for you.
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Customer service rep
Customer Service (Former Employee) –  Canal Winchester, OHJune 21, 2017
There used to be an office in Canal Winchester when I worked there W/M combined markets and got rid of the office personal. It use to be great place to work before all that.
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Difficult market with little training
Outside Sales Representative II (Former Employee) –  New Orleans, LAJune 21, 2017
Most services are not offered in the New Orleans Market (recycling, residential roll off, landfill, Pricing through WM is not supportive of competitive environment, especially when the services that make WM such a great company are not offered at this location.
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Overall rating

3.6
Based on 2,312 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.7
Job Security/Advancement
3.1
Management
3.0
Culture
3.3