Waste Management Employee Reviews

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Great people
Customer Service Representative (Current Employee) –  Chicago, ILDecember 30, 2017
The pay can be better, not a lot of room for growth. Over all the benefits are great and the company is great. I wish it was more room for growth... ..
Pros
Fun work place
Cons
Pay
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Management
Diesel Technician/Shift Foreman (Current Employee) –  Duluth, MNDecember 29, 2017
Waste is Full of Managers, but that is it, they lack leadership and follow through, they roll out all of these grand plans and follow through on zero. They also have this weird habit of throwing more Managers at every problem so they can argue about how to get it done instead of do it.
The hands down worst problem of all though is the habit the managers have of stepping over a dollar to pick up a dime.
Pros
job security
Cons
management, enviorment, follow through on ideas
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How i was treated was horrible.
Front Load Commercial Driver (Former Employee) –  Knoxville, TNDecember 28, 2017
I was treated poorly and did everything that was asked of me. They fired me for doing what they asked me to do. In Florida they tell you one thing then when you return home safety and sanity go out the window at least at the Knoxville location I worked over sixty hours on a weekly bases. I worked over fourteen every day. All because management would not listen I had six years in at republic and was never treated this bad. They told me every day I was going to get fired.
Pros
Pay
Cons
Everthing except pay
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Waste of effort
Hopper (Current Employee) –  Walker, LADecember 27, 2017
You work through a temp service for 7 months !! Promise to get on with Company within 6 months of hire only to be flip flopped around. Work your tail off never get rewarded. Management in other departments runner over. Everyone is over worked from the office to the hoppers. The pay makes you feel like you don't have any other choice but to leave after so long.
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Fun place to work
Operation Specialist (Former Employee) –  Reno, NVDecember 27, 2017
Everyday you had a different task to accomplish. I learn a lot about the trash business and recycling of the community. Always going above and beyond to help customer with service problems. Employees was all team players to meet deadliness
Pros
excellent health benefits
Cons
merit raises
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great company that values its employees
Total Recycling Program Manager (Former Employee) –  Minneapolis, MNDecember 27, 2017
Waste Management is a leader in the environmental service industry and takes its role very seriously. Valuing their employees, offering training and seminars to keep everyone safe and up-to-date on policies and procedures enabled each market area to succeed. Sustainability and environmental stewardship are growing concerns for companies and individuals and Waste Management strives to provide the services and education that people are requiring and asking for to preserve our resources and our planet.
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Challenging and competitive
CE Commercial Rep (Former Employee) –  Marietta, GADecember 27, 2017
Time management is a must. From the moment you clock in to the time you clock out, everything is about timing. Getting your computer booted to start your day, and keeping tabs on your open programs is a multitask adventure in itself. Lateness is not acceptable, even though, you are excused for some exceptions.
Meeting your daily sales goals and closing the sell is the greatest accomplished challenge you will face, but it's worth it. Especially when you see the customer is happy with the results.
Matrix is another big component of your work day. Everything is monitored and calculated in order to help find ways to better service the customers. Training is classroom and hands on material. A large part of your day is talking and working with the customers over the phone (incoming calls). Respect for all cultures is required. The hardest part of the job is trying to avoid any delays in given service time. The most enjoyable part of the job, are the people you get to know and meet along the way.
Pros
Awards are offered for exceptional performances. Health Care and Vacation time.
Cons
Short Lunch, need more professional drivers, Work the holidays
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Busy
Front Load Driver (Former Employee) –  Houston, TXDecember 26, 2017
3 a.m. in the morning start time, up to or more than a 100 accounts a day, a bump dump and hump type job you have to about being wide open from start to finish
Pros
discounts
Cons
almost no breaks
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fast paced
Customers Service Rep (Former Employee) –  Commerce, CADecember 25, 2017
answer incoming calls. Respond to customer email. scheduled container exchange. train new employees. handle billing inquiry and locate missing payments
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Sucked
cdl driver (Former Employee) –  Temple, TXDecember 24, 2017
Terrible place to work at, log hours far drive to work, long drive to work site truck old and falling apart management lied all the time did not take care of their employees
Pros
None
Cons
All
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Its a job
Account Manager (Former Employee) –  Lombard, ILDecember 24, 2017
Job does not pay as well as it was advertised. It is a job, but can be stressful if you don't get your work done and manage accounts appropriately. New management needs to listen to employees and set realistic goals so employees can reach and exceed sales goals. Also company should focus on growing employees into different roles so associates treat the job as a career and not just a paycheck. People are great and easy to get along with. More money made would make for happier employees
Pros
Relaxed enviornment
Cons
Scheduling could be managed a bit better and offer a relaxed dress code.
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Long term employees
Account Manager (Former Employee) –  Denver, CODecember 22, 2017
The managers and director I've had have all had the same job for 10+ years, and therefore, not a lot of room for advancement. Possible to move departments though, as many people take lateral positions.
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Waste Mgt.
Operations Specialist Operations (Former Employee) –  Melbourne, FLDecember 21, 2017
Very stressful, zero gratification positions for drivers/supv/office admin. they let you know you were lucky to be there and everyone was considered mediocre/average.
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Stressful
Truck Driver (Current Employee) –  Fairview, NJDecember 21, 2017
You feel like a number rather than a person. Punch in have a "safety meeting" and then it's everyone for themselves after that. Only good thing are the drivers who take some time to talk to you.
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good place to work
Roll Off Driver (Former Employee) –  Washington, PADecember 21, 2017
12 hour work day/ 60 hour work week. Usually a very busy day....day goes very quickly. Union environment. Great place to work if you enjoy driving a truck.
Pros
Good pay and benifits
Cons
Lots of hours. Early start to day
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okay
Senior Collector (Former Employee) –  Phoenix, AZDecember 21, 2017
this was a good company to work for. the benefits were good and it was a good learning experience as well. I learned so many things working for this company.
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Lot's of Knowledge
Technician (Current Employee) –  Albuquerque, NMDecember 19, 2017
If you haven't worked in the industry, this is a perfect place to start. This job gives you so many opportunities to learn about many different aspects of the given industry. Hydraulics is the thing you will learn about most where you won't learn anywhere else.
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ok
Driver (Former Employee) –  Taylorville, ILDecember 17, 2017
god job made a lot of money there liked job good people boss was bad routs was long far away glad I left there just because this reason I don't like fillting out these thing
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Bad idea enough said
Shop/Road Mechanic (Former Employee) –  Fayetteville, NCDecember 17, 2017
Worst management team ever. Over worked for little pay. Old trucks but exspected to have the. Running like new ones.the training is a joke. Just cya by the management to blame the employees if something goes wrong.
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Simple job-hard work. Pay is to low for amount of work load.
Driver. Residential. (Current Employee) –  Cranston, RIDecember 17, 2017
Waste Management is doing a New "Driver Driver" experiment with their rear loaders. So the driver labor's on the back half the day and drives the other. It's $18 per hour and only a 2% raise per year that's 36¢ a year. That's "if" they give you one. They sell to you that it's so easy laboring on the back of the truck day to day. But that's not the case. Your in freezing conditions rain heat. Walking through the dump with needles and disease you may be stepping in and bringing home with you. Some have been stabbed by needles from the trash bins. So no hazard pay. No bonus they have "points" they give you when you do something for them but they never seem to remember to give them out... You also have cameras on you all day watching you and safety guys following you and spying around corners making sure you follow WM rules

So for the pay it is not Worth it.

If it was $25 per hour then that's fair. But in till then stay away from them. Go to Republic or someone else no cameras no "critical rules" you get fired for and you don't have to labor just drive the truck and pay is better. Also won't have to go to Florida for 2 weeks for training.

If they stopped this driver driver stuff then it's not bad for the wage.

Be prepared to work like you never worked b4. Most guys loose around 15 lbs in the first few weeks. Sounds good until you go home every night beat and your wife gets upset that you are so tired all the time.

Oh and when you ask for vacation days they will refuse to give you them till December. When upper management makes them give it to you cause they have
  more... to pay it out.

Trucks don't get fixed cause of budget.... That's real safe... They have rules for you to be safe but it's ok to drive a truck that shuts off in the middle of the highway and come to a complete stop. ( Can't find codes rewrite up tomorrow...) Day after day after day. It's like that with everything that needs repair. Pay is low for putting up with everything that goes on there. My advice is to take your time and find a better opportunity then waste management.
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Pros
Having a paycheck average after 50 hrs take home $750
Cons
Everything ...lol
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Overall rating

3.5
Based on 2,761 reviews
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3.3
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