Receptionist-Front Desk (Former Employee), Panama City Beach, FL – November 6, 2013
Pros: loved working with the community and very fasted paced
Cons: poor management
• Answer all incoming calls for sales, customer service and administrative staff and interface with same to accomplish needs of all. • Input all contracts of commercial and roll-off solid waste removal containers. • Manage accounts receivable by posting payments to residential and commercial accounts. • Manage all cash, check and credit card transactions for both commercial and residential service. • Coordinate customer reasoning to determine the appropriate division of management in which to refer each customers need, involving both commercial and residential sales. • Coordinate daily route schedules for commercial and residential accounts to pre-determine credit standing. • Schedule commercial compactors to be serviced, repaired or termination of temporary accounts. • Interface with large commercial accounts to insure appropriate container size, pricing, inclusive of federal, state and local environmental fees and any other charges.