Literally. The Absolute WORSE place I have ever worked.
Triage Nurse (Former Employee) – Troy, MI – June 17, 2015
Worked as a triage nurse in the call center (Consumer Relations). If you are a nurse who wants the best for your patients.....This is NOT the place for you. You are a message taker to very angry, neglected patients. You will find yourself literally begging the clinics to follow up on patient requests. You are Not a Triage Nurse. Management has absolutely NO clinical experience. The relationship between the clinics and the call center is poor. HR and management are paranoid and afraid of the doctors. Unlike us nurses, who are capable of communicating with physicians openly and constructively, HR is horrified of them. If you, as a nurse attempt to facilitate communication between the two VERY SEPERATE entities that by the way, happen to exist under the same umbrella without permission from leadership...you will be FIRED! Never bring a physicians attention to the call center because they are paranoid and afraid to deal with the doctors. Even if it is for the betterment of the patients you care about. This is the DUMBEST place I have ever worked. Don't leave your current job for this unless you work in an Outhouse, because this is nothing more than a DUMP. Good luck if you still want to accept a position there. Also, work/life balance sucks because they want you constantly on the phone. Clinical staff are required to work until 7pm most days, without compensation. You are supposed to leave work at 5:30. I stayed there 90 days and left. No way Jose!
Coworkers are very intelligent and friendly
Leadership is useless, paranoid, and slimey