Day to Day: Get to Cubicle on time, Log on, complete calls by assisting customers with A+ customer service while meeting and exceeding metrics set by company. Clocked out on time.
Learned: Organization, Multitasking, Empathy, Advanced Marketing skills and more.
Management: Split into teams. I was on the advanced team under my supervisor. She was just amazing. Not only did she tackle her job to help/support her team but she went out her way for other teams, 1 on 1 training and even personal matters..professionally.
Co-Workers: Family basically. everyone working efficiently together and as hard as possible to exceed metric standards to obtain our intensives and awards.
Hard Part: Use to be taking on supervisors escalation calls when I wasn't at that level yet. I made it through although took more time then wanted although the more I took the better I improved.
Enjoyable: Everything, hiring, training, learning, taking on responsibilities, pay, hours, my supervisor. Most likely my favorite job I've had thus far.