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Webster Bank
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76 reviews

Webster Bank Employee Reviews

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Webster
Branch Representative (Current Employee), CTMay 20, 2015
Will be better off working at a Credit Union. The most enjoyable part of the job is clocking out. The hardest part of the job is management.
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Enjoyed working there
Lawson Specialist (Former Employee), Bristol, CTMay 11, 2015
Pros: Many
Cons: None
I had a great manager and was offered opportunity to not only work on Lawson application but also to support the Lawson Admin. I met a few very nice people. and enjoyed working for Webster Bank
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Dead end
Customer Service Representative (Former Employee), Scarsdale, NYMarch 14, 2015
Pros: non
Cons: many
Company is definitely going to be eaten up by a larger bank in the near future. The way this place runs, I am surprised it has made it as long as it has. Everyone is out for themselves, and leadership is non-existent. It's a numbers game that is forced on everyone, but the only incentive to do so is to do it or lose your job. This place is beat and definitely wouldn't recommend it to anyone.
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Construction Lending
Regional Account Manager (Former Employee), Western Region USJanuary 8, 2015
A great program for construction to perm mortgages. Expanded from the Northeast to the Pacific Northwest and Southwest. Program was unique to industry at time of rollout.
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fun
Cash Management Specialist (Former Employee), Hartford, CTDecember 30, 2014
Pros: nice co
I loved it nice people good environment
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Productive and fast paced environment
Operations Supervisor (Former Employee), Sheboygan, WINovember 6, 2014
Supervised the operation department for HSA Bank (Health Savings Accounts) in Wisconsin office, evaluated processes for streamlining.
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Nice place to work
Reconciliation Specialist (Former Employee), Cheshire, CTNovember 2, 2014
Great people , good work life balance , great benefits , overall a great place to work.
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great work environment
Warehouse Worker (Former Employee), Montgomery, ALNovember 2, 2014
Pros: good hours
Cons: no benefits
on a regular day packing and unloading the trucks and stuffing bags made into boxes on the line.
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Typical phone support atmosphere
Customer Service Specialist (Current Employee), Wallingford, CTOctober 23, 2014
Pros: camaraderie with fellow employees
Cons: working nights and weekends
The people I work with are the best part. There are a lot of good people here. Certainly, learned a lot about banking. Only bad part is the hours, working nights and weekends.
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Positive place
Sr. Sales Support Specialist (Current Employee), Providence, RIOctober 18, 2014
Great place to work. Very knowledgeable people that are always willing to help in any way.
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Overall decent employer for the banking industry.
RESIDENTIAL MORTGAGE LOAN OFFICER (Current Employee), Waterbury, CTOctober 10, 2014
Pros: most competitive lender in the market.
Cons: cutbacks on originator draws and commissions.
Good commitment to customer experience and a fair employer. However, commission reductions and draw reductions have made it difficult to weather the market downturn from an originator's position.

Administrative support is on the weak side so front line staff need to be high on their game to ensure timely productivity and resolution of issues. Branch staff is exemplary and provides a strong, friendly and knowledgeable representation of the Bank.
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Great place to work in the 90's
Assistant Manager (Former Employee), Bethany, CTSeptember 28, 2014
Pros: advancement opportunities, great enviornment
Cons: none that i experienced
I worked for Webster in the hayday of banking. It was a great place to work with many possibilities for advancement. I left to have my children but miss the family environment.
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Service banker
Senior Service Banker (Current Employee), Wallingford, CTSeptember 21, 2014
Pros: ability to swap shifts.
Cons: 3 month schedules.
As a Service banker ive been able to create my own book of business to help deepen relationships with customers and the financial institution. Ive come to understand interest rates, mortgages, loans, credit cards, and other products that financial institutions offer to assist customers reach the goals and everyday needs.
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Okay
Teller I (Former Employee), Winsted, CTSeptember 12, 2014
It was very interesting learning all the rules and regulations for a bank
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A Bank for all
Teller II (Former Employee), Seymour, CTAugust 28, 2014
A good bank , good products, good people...good friends...
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Nice Workplace
SERVICE BANKER (Former Employee), Waterbury, CTJuly 29, 2014
Professional yet comfortable, overwhelming busy, back to back incoming calls
Management is awesome and easy to communicate to
Co-workers basically all come from the same crop
Shift bidding
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Great company to grow in
Customer Service Representative (Current Employee), Westfield, MAJuly 27, 2014
Love company, great to further your career if given opportunity.
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Unprofessional
IT (Former Employee), Bristol, CTJuly 17, 2014
Not a company you can grow with. Salary is on low end of scale. Employees take advantage of work from home. Work/Life balance is good.
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Okay
Senior Teller (Former Employee), Glastonbury, CTJuly 15, 2014
customer service, balancing the ATM and drawer, sales, shipment and etc.
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Busy branch with great customers
Banker (Current Employee), Old Saybrook, CTJuly 15, 2014
There is no longer the traditional Teller position at Webster Bank. Employees have all completed training in Universal Banking which gave us the knowledge to provide services beyond the traditional Teller duties. Everyday is different but over a period of a week I will complete deposit transactions, open new accounts, assist customers in obtaining a loan and perform audits.
My most enjoyable part of the job is the interaction with the customers and successfully helping them with their financial needs.

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About Webster Bank

Webster Financial Corporation is the holding company for Webster Bank, N.A. With $20 billion in assets, Webster provides business – Read more

Webster Bank Salaries

Customer Service Representative
$32,000 per year
$13.50 per hour
Teller
$37,000 per year
Bank Teller
$11.00 per hour