Webster Bank
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10 reviews

Webster Bank Employer Reviews

Compensation/Benefits
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GREAT JOB TO GET CAREER STARTED.
Customer Service Representative, Platform Teller (Current Employee), East Hartford, CT –
A day at work included, money handling, processing trancations, deposits, withdraws, transfers. I learned a plethra of things about the retail in banking, consumer financing etc. Management and coworkers were a pleasure to work with. Hard part of the job disgruntled customers. The most enjoyable, the customers you assist.
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My day starts with Inbound calls from customers requesting assistance with their account .
CSR (Current Employee), Sheboygan, WI –
Pros: i don't have too commute very far.
Cons: no room for growth.
I have learned with this job to be very patient and listen to what the customers is asking for. I have learned 10 key and type over 40 WPM . Excel is not used on a daily basis , I do plan on becoming more familiar with it.
My co-workers are good people.
The hardest part of my job is working the 12:30pm to 9:00pm shift and there is no room to move up – more...  to another position.
The most enjoyable part of my job is having the weekends off. – less
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it was a great place to work
Maintenance (Former Employee), New Haven, CT –
Pros: company vehicle
Cons: company restructuring voided my job
I enjoyed working there for many reasons. I would open some banks in the morning. I did all repairs needed inside and outside.
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a great company
Assistant Manager (Former Employee), Waterbury, CT –
Webster is a great company to work for. I wish I stuck with the changes and decided more wisely to stay with the company.
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great place to work with promotional capabilities
Teller Supervisor (Current Employee), Bridgeport, CT –
Cons: long hours
Webster is a company that focusses on growth and promotion from within.
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good place to work except management/HR will lie to you
assistant manager (Former Employee), ma –
Pros: coworkers are great, pay and benefits was great
Cons: upper management, hr has no integrity, values or honor
Was forced to transfer locations with the promise of multiple raises and a promotion, 4 months later when i had received nothing i was instructed to send an email to my manager who would them forward it to a market manager and further on to HR. after waiting weeks for a reply and receiving none i was then informed that "HR had no knowledge" of anything – more...  that was promised to me and shortly thereafter i was asked to leave the company for and EXTREMELY minor error. – less
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Awful place to work
Senior Teller (Former Employee), Attleboro, MA –
Webster Bank is a terrible place to work. The turnover of employees there is unbelievable, whether you have been there for 2 or 20 years. The branch that I recently resigned from, lost their entire full time staff within a span of 2 months. The management team treats their people like small children. The workweek is from Thursday to Wednesday, so you – more...  might just work 50+ hours from Monday to Saturday, without a day off, EVER. Terrible place to work. – less
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Small feel - big footprint
AVP Sr. Workout Officer (Current Employee), Cheshire, CT –
I have been in the special assets department since i began at webster bank - it's interesting work but very challenging at times.
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Enjoyable place to work.
Bank Teller (Former Employee), Shelton, CT –
Pros: flexible hours
Cons: working every saturday.
Webster Bank provided basic banking needs. It allowed me to work flexible hours while returning back to college to get my BS Degree.
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Poor employee Retention
Teller 1 (Former Employee), Easton, Brockton (two locations), Mansfield –
Webster has a difficult time retaining good employees. They also are under the false assumption that they are in the same league of banks such as Bank of America and Soverign Bank. As they move their employees constantly, which most of the customers dislike, they lose community committment. They are not a very big presence in small, local communities.
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About Webster Bank

Webster Financial Corporation is the holding company for Webster Bank, National Association. With $17.7 billion in assets, Webster – Read more