Pros: some benefits, two raises a year, 401k plan, etc.
Cons: no healthcare, breaks were often not given, part-time employees are often seen as expendable.
Typical day consisted of conditioning product, putting out stock, working with vendors to order wine and get new product, providing knowledge-based customer service regarding wine.
Was taught some about wine by company, but learned more independently. Learned mainly how to handle inventory and how to order product from distributors.
Management was generally – more... easy to work with at the in-store level, but district and corporate managers were difficult to work with and clearly did not care or respect our in-store employees.
Co-workers were pleasant, easy to get along with, but there is very little pressure to have workers put forth effort and it often fell on myself and others to pick up the slack of the lazier workers.
Hardest part of the job was changing out displays, which involved a lot of heavy lifting for an extended period of time.
Most enjoyable part of the job was interacting with and educating customers about product, helping to guide them to something affordable that they would enjoy, not just the most expensive item they'd buy. Focus was on getting customers to return and enjoy their experience at the store, not to get everything out of their wallet. – less