Pros: making people smile
Cons: when i can't please someone.
Everyday I come into work, I always greet my co-workers and pass a "Hello" to a couple of customers before clocking in. I do have regular customers that usually always come threw my line and I always get new ones too. I try to learn how each individual is so the next time I see them or assist them, I know how to do it better than the first.