Home Health Aide (Former Employee), Riverside,Ohio – November 6, 2013
Pros: the ability to give back
Cons: not enough pay
I learned that most elderly patients really just want someone to talk to. I would use the time that I hae after completing my duties to be of company to them. It's nice to here what a person of past generations has to say about current situations.
former employee (Former Employee), Wilmington, NC – May 22, 2013
Pros: aides, some rns really care about their patients/work.
Cons: poor management, minimal support from direct supervisor
This company lacks compassion and respect for their workers and patients. Their business model is to be authoritative/dictatorial and money-driven, which is unfortunate since the company manages patients with medical health concerns. "Patient care" should be the main focus of their "home health" business model. Management was conducted by low- to mid-level – more... individuals who were more concern about billing than understanding their employees' concerns and issues. The CEO was an enigma, never present for meetings nor sent out emails.
Their goal is to continue expanding in the Coastal Carolina area and inland with very little attention to the needs of its workers (RNs, PTs, OTs, SW, STs, CNAs). Their goal should be in improving patient care via strong leadership from direct supervisors (who should actively be in communication and providing adequate support to their employees instead of sitting in offices all day, typing documents, rarely returning their employees' phone calls) and employees in return providing adequate support to patients and caregivers at the allotted time (there were reports of employees not staying at patients' home for the required amount of time).
I wanted to make sure I wrote this review months after I have parted with the company and fully processed my feelings in order to provide an opinion that is not emotionally-driven. – less