Claim Financial Examiner I, II, Clm Fn Spec II (Former Employee) – Des Moines, IA – November 14, 2015
I worked there for 23 years, I worked full time, part time, and also worked at home for this company. They are a great place to work, they care about there employees, they are always striving to improve the work place.
the hardest part of this job was leaving in in 2014 to move to California......
Customer Service Associate (Current Employee) – Des Moines, IA – December 18, 2015
Wellmark's atmosphere is one of a kind. The people here actually care, they help you push foward towards your goals. Its an amazing place for family to also work with you. Ability to move up the corporate latter quickly
Accounts Receivable Manager (Current Employee) – Oklahoma City, OK – September 9, 2015
A very small company with about 10 office employees. It was a quite office environment. The upper management would make you stop what you were in the middle of so you can mail their personal package to a family member for them.
Sales/ Customer Service (Former Employee) – Oklahoma City, OK – April 30, 2015
talking to customers on products. Getting answers for customers questions. Checking back orders and finding solutions to get customer orders filled. Had a great supervisor, every knowledgeable, very willing to help with any issues that arose.
New management and their unwillingness to listen and ask for suggestions.
RN (Former Employee) – Des Moines Iowa – October 4, 2013
Nice environment and coworkers. Not able to meet their high expectations. In addition was not given adequate time to learn the job with expected end results of 98% success rate within 2 months of the job and little previous experience. If they want someone with 15 years of experience, it should be mentioned in the interview. I was very upfront about what I had experience with. Management rarely had the answers so left with the coworkers assistance who had little experience themselves.
Security Administrator (Former Employee) – Des Moines, IA – September 14, 2014
This company was implementing a role based security tool called OIM. I was surprised how the leadership of this endeavor thought this was going to solve all of their security provisioning tasks and a reduction in staff. It was implemented on top of years of a manual procedure that was based on user request, usually some administrative assistant who didn't have a clue and a rubber stamp approval from a leader who could care less just as long as the access was granted. I was stunned how much over head could be created by a bunch of ego driven managers and processes created with no knowledge of what the staff was going through to accomplish these processes. Copy and paste text from one location to another to accommodate the leaders. No problem have the contractors do it.
Team Leader/Data Warehouse (Former Employee) – Des Moines, Iowa – April 15, 2014
Leadership fails to recognize that it has an incredibly high volume of talented individual contributors, but hasn't recognized how to turn the culture around - it's simple - trust/respect/recognition of talen.
Work hours/culture/leadership lacking talented individuals
Membership Enrollment Specialist II (Current Employee) – Des Moines, IA – October 31, 2013
I screen and enroll members into a internal system that apply for individual health insurance coverage. I have learned how to be flexible and proriotize my time. I have also learned how to adapt to change.