Sunrise Senior Living, Director (Former Employee) – Clayton, MO – November 12, 2014
As an RN responsible for overseeing resident care without 24 hour nursing is difficult in its self, let alone having to do all the billing, care plans, central supply ordering, staffing, employee education/training, budgeting, staffing, medical records, marketing & sales and human resources was unrealistic. Add in state investigation every other week and corporate compliance visits with ten different people telling you how to do the job and what needs to be fixed without offering assistance. If you dare bring awareness to any problem, management will label you a complainer and dismiss findings. Loyalty is nonexistent. If long hours and hard work are not a problem for some, the lack of support, appreciation and unrealistic expectations will be. Staff are clicky and gossip with absolutely no accountability for their actions. Good luck to who ever attempts to straighten out this mess of a retirement community. Family and resident complaints can vouch for the care given and lack of accountable this company has to offer. Profit over people any day is their motto!
EVERYTHING CORPORATE MANAGEMENT IS UNINVOLVED AND DISMISSIVE.