Pros: option on some jobs to telecommute, fair pay and benefits, good training.
Cons: perception on our unit was that they do not care about the members, just about the dollars. management is way out of touch and needs to walk the walk, not just talk the talk.
I was thrilled to have a telecommute job and worked hard to complete training and get on board. But, soon learned this was a culture of avoid management, do not ask questions, almost bordering on paranoia. Management had disinterest in interacting with our group of professionals and no understanding of our day-to-day concerns.. I became the target of – more... the manager who bullied me, wrote me up with unrealistic objectives and did what she could to make sure I did not succeed, despite her pretending to help. I complained to no avail. I was fired even after improving my work. I and my coworkers knew this was a no win situation. It has been months, and I still cannot get over how I was mistreated. They had no interest in looking at the real problem, and put all the blame on me. I have decades of positive work experience, have ongoing anxiety and depression from this experience, and wonder what their contribution is to my inability to even find a job. Do not work here. I have never been treated so poorly, I worked extra hours to do a good job, but they still got rid of me in a very nasty way. – less