Pros: putting my health insurance background to good use
Cons: none that i can think of..love my job!! in addition, the overall rating wouldn't allow me to give wellpoint five stars, as that's what i would give them. absolutely love working there!!
As I process my claims, I learn much. How to override a pend, how to look for additional information, when to send a letter, and when to ask for additional help. Others are always there to help me out.
In addition, I sometimes run across coworkers that are stuck on something, and I'm always willing to help them out. Makes me feel good to be part of – more... such a great team.
The hardest part of my job is when people pend things off and not work them. Not like I don't know the pend..but it's frustrating when others don't want to do their jobs. In the end..it's more a challenge for me than anything else and even though I work the pends they pushed off..it makes my day more worthwhile.
The most enjoyable part of my job is having to do my homework; as in researching a claim. I love to dig and this makes me feel again..like I accomplished something during the day. I would hate it if my job were easy..I like a challenge..and this is why I love what I do..process claims. Every day is different..every claim is different.
And again..I enjoy the challenge of putting my talents and claims background to good use. There's nothing I'd rather do than be in the health insurance industry and after several years of missing it..it's great to be back!! – less