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Wells Fargo
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6,947 reviews

Wells Fargo Employer Reviews

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  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
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Large corporation with satisfactory benefits
Research Analyst (Current Employee), Bloomington, MNOctober 28, 2014
I work with exceptional team members and managers. Their are high expectations with high rewards.
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Exciting and fast paced environment with a great sense of teamwork
Service Teller (Former Employee), Oak Creek, WIOctober 28, 2014
Pros: great enviorment
As a teller we came into work and met with our managers and other co workers for a morning meeting to prepare ourselves to properly assist all abnormal situations as best we could for the ongoing day. Throughout the day we would manage money and help all customers with their financial needs.
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Best work enviroment
Personal Banker/ Customer Service (Former Employee), El Monte, CAOctober 28, 2014
fast paced environment
staff is super friendly
good benefit package
shifts keep changing based on seniority, but flexible.
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Company was all about numbers
Teller (Former Employee), Tallahassee, FLOctober 28, 2014
Company was only about reaching goals and numbers. Customer service was not a top priority. All about sales, sales, sales.
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great experiance
Collector (Former Employee), Minneapolis, MNOctober 28, 2014
great working environment. provided tools to help make the work smooth.
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A very busy office and all worked as a team.
Customer Service Rep (Former Employee), Red Bank, NJOctober 28, 2014
I loved doing the work I did at Wells Fargo and the people I worked with were terrific.
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investment banking
Personal Banker 2 safe register / service manager (Former Employee), Naples, FLOctober 28, 2014
Pros: great banking enviroment, great management, great with customers, enjoy customer interactions
• Personal Banker 2(safe registered)
• Managed a premier excellent household customer portfolio.
• Profiling customers to determine their needs, then cross-selling appropriate products and services
• Customer referrals to wells Fargo partners.
• Providing broad base of services, including deposit-based, credit, investment and fee based products, with – more... the goal of acquiring 100% of customers business.
• Develops and maintain relationships with wells Fargo partners to maximize sales opportunities and achieve quality sales standards.
• Proactively makes outbound sales calls to inform customers about a wide variety of financial services solution that will meet their needs and deepen the customer experience and better relationship.
• Compliance with S.A.F.E. mortgage licensing act of 2008 and all related regulations.
• Opening and closing bank procedures.
• Ordering and receiving of cash shipments (brinks)
• Performing daily and weekly teller reviews around sales and service.
• ATM deposit pulls and nightly business deposits.
• Setting up ATM and vault alarms.
• Exceeding daily sales goals and quarterly goals.
• Taking ownership over customer’s issues.
• Following daily referrals and customer service signals calls.
• Notary services and medallion stamp certified.
• Consumer and business credit activity and sales.
• Partner referrals, credit cards loans and lines of credit, home equities, auto loans & refinance, mortgages.
• #1 banker on wells Fargo gulf coast district several awards and sales accomplishments throughout the whole year.
• Teller training, banker training and service manager training, – less
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High demand to customer service with banking needs.
Bank Teller (Current Employee), San Jose, CAOctober 28, 2014
Pros: quarterly compensation, opportunity for career advancement, strong emphasis with mentoring through the direction management for career development
Cons: work balance can be intense, customers are never satisfied when terms and conditions have been changed to accounts.
-Flex branch teller support to the San Jose East Valley District.
-Process and assist customers with daily transactions in teller support cash line.
-refer other products and services to customers to help assist with financial needs.
-set up appointments with bankers for new customer account prospects.
-submit daily sales goals.
-assist to cash vault – more... balancing to service manager 1 or lead teller.
-quarterly compliance for Wells Fargo risk management.
-prevent fraudulent/counterfeit check items for operating loss.
-Always going one step above to enhance customer satisfaction. – less
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Wells Fargo
Business Development (Former Employee), Sandy, UTOctober 28, 2014
• Wells Fargo Home Mortgage – Drove business to rank branch 3rd in district by consistently increasing revenues through mortgage originations and cross-selling banking products and services.
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High Pressure Sales
Home Mortgage Consultant (Former Employee), Newton, MAOctober 28, 2014
Pros: working from home and the road
Cons: long hours, poor management
Sales positions with a draw on commission, made for a stressful life.
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Productive and team work envirnoment
Credit Card Phone Banker 2 (Current Employee), Birmingham, ALOctober 28, 2014
Pros: bonuses every quarter
Cons: meeting sale numbers daily
I take calls 8 hours a day assisting customers with their credit cards such as fixing account issues, taking payments, credit limit increases, fraud issues, disputes, explaining how to properly use a credit card, and much more. I learned how to deal with irate customers and actively listen to other people problems and to not take things personal when – more... a customer is calling in angry, because they are just frustrated with issues pertaining their credit card. The management is nice, understanding, and willing to help all their employees. I love my co-workers, because they are fun to be around and they make the work day go by fast. The hardest part of the job is maintaining your numbers throughout the day to meet your sales goals, because some days customers do not want any new products or services. The most enjoyable part of the job is working in a fun laid back environment and getting bonuses every quarter if you quality. – less
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I loved being creative at this job
Customer service/merchant teller (Former Employee), Porterville, CAOctober 28, 2014
This job there was always something new and exciting going on. You always got to use your imagination.
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Fun workplace
Voice Implementation Analyst (Former Employee), Colorado Springs, COOctober 28, 2014
I worked for HP and they had the contract for Wells Fargo Bank. We provided their voice support. Wells Fargo's contractual relationship with HP seemed to no always get followed . HP still provided that support and maintained the SLA's. We worked in a high volume fast paced environment. I learned to adapt quickly and work on new platforms.
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Great Starting Place
Personal Banker I (Former Employee), Charlotte, NCOctober 28, 2014
A lot of room to grow. Loved the one on one experience with customers.
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Your peers make you want to stay
Customer Service/ Phone Banker Lead (Former Employee), Richmond, VAOctober 28, 2014
The job itself wasn't bad and the benefits were pretty good for the Richmond area. But having to worry about how long your on the phones with a guest who wont shut up is rather ridiculous. You can't be to short and you can't be to long. Customer service is customer service!
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Great place to work if you like office work at a desk.
Online Customer Service Rep (csr2) (Former Employee), Concord, CAOctober 27, 2014
Pros: sitting indoors, easy
Cons: calls back to back all day, upset customers, staring at a monitor all day, sitting down all day.
Job was good, you're at a call center with 8 employees in 1 isle just a few feet from each other. 8hrs answering calls from upset customers about the online banking. Troubleshooting issues and assisting them with the website. Management was good, co workers were great very helpful. I learned a lot of the online banking and how to deal with all kinds – more... of personalities with out taking them personal. Hardest part of the day was when customers didn't want to hear the policy they just wanted their way but the most enjoyable part was when I can help the customer resolve their issue and make their phone experience smooth and easy. – less
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Systems Engineer
Systems Engineer (Current Employee), Minneapolis, MinnesotaOctober 27, 2014
• Created and configured Datapower services like Web Service Proxy, Multi Protocol Gateway, XML Firewall etc
• SSL Proxy, created for forward & reverse SSL hand shake including mutual authentication
• Created processing rules with multiple match rules to accommodate various authentication, authorization mechanisms
• Integrated Datapower services with – more... WebSphere Application Server, Tomcat , WebSphere MQ , Message Broker , IIS
• Created AAA polices for securing external facing web services using IBM Datapower XS40 and XI 52
• Developed XSLs for routing, data transformation including Exception handling.
• Involved in installation, configuration of WSRR and integrating with IBM Datapower for SOA governance and service registry and repository purposes
• Created custom XSLs to transform data between Datapower and Websphere Business Events (connector format)
• Proficient in executing CLI commands along with Web GUI for IBM Datapower XS40 and XI50.
• Implemented schema level validation, routing to avoid traffic on application servers.
• Proficient in implementing encryption and decryption at message body level & field level.
• Configured SLM for web services consumer to off load traffic on application servers
• Involved in understanding the client requirements and determining the scope of each Interface
• Created and configured MQ Objects like Queue Managers, Remote queues, Local Queues, Queue Aliases, Channels, Clusters, Transmission Queues, Performance Events, Triggers, Processes, MQ error trapping applications and performance tuning/monitoring
• Responsible for configuration and maintenance of IBM Message Broker in a multi clustered high availability environment.
• Installed upgrades and fix packs to the runtime environment as required decreasing vulnerability to production environment
• Provided 24x7 production support, best practice trouble shooting, monitoring, capacity planning, performance tuning, naming standards, security and maintenance – less
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Encourages community envolvment and diversity
Residential Valuation Specialist (Former Employee), Raleigh NCOctober 27, 2014
Pros: diversity
Cons: lack of leadership from team leader
Job Work/Life Balance was not in balance. My management experience was not the best.
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Really did not enjoy the atmosphere
Collector III (Former Employee), Beaverton, OROctober 27, 2014
Will the moral was low in the area I worked, Wells Fargo did treat their employees to some fun days and fun contests. The company as a whole is not very understanding of a work/life balance. The salary is lower than the norm for the industry and the insurance plans are quite expensive
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Feel appreciated
Quality Assurance Analyst (Current Employee), VirginiaOctober 27, 2014
The company likes to show appreciation for employees through out the year by having events like game day and free lunches. However there is little advancement opportunities where I am located.

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About Wells Fargo

Wells Fargo & Company is a financial holding company and a bank holding company. It is a diversified financial services company. – Read more