Productive banking and client services in the financial industry.
o Branch Manager 2 (Current Employee), Ashburn, VA – February 17, 2014
Pros: make my own schedule
Cons: short and sometimes no breaks. more than 55 hours a week at times
A typical day in this role starts with a strong team morning huddle beginning with recognition. After recognition we'll go through deliverables for the day including scheduling, sales commitments, service commitments, and month to date performance. Throughout the day it's a lot of client relationship building and helping all who walk through our door – more... become financially successful. Enthusiasm and passion for cleint relationship building customer service is a must to be successful in this role.
In this role I perfected my cleint services and relationship building skills. This role also helped solidify my time management, business analysis, and leadership skills. I learned how to lead and push a team to perform like never before. I learned how to inspire and motivate a once low performing team member and lead by example.
My manager and higher ups are phenomenal. They lead by example and don't micro manage as long as you hit your numbers in sales, service, and operations. Employee retention is a major focus at Wells Fargo. Quarterly review's are a must and monthly one-on-one's are essential to keep all team members engaged.
The hardest part of my job is beggining the month slow. It's never easy to dig out of a deficit. Planning each day and executing effectively will always lead to success. – less
a revolving door of employees, supervisors are more worried about who they will fire than developing the good talent they have
Phone Banker 2 (Current Employee), Homewood, AL – September 13, 2014
Pros: very negative work environment
Cons: benefits package, work/life balance
wells fargo is a large company... they waste a lot of money on training people... to get them through training and most are fired within a year.... spend more time trying to fire people than trying to develop the talent that they have....
Teller (Former Employee), Terra Linda, CA – September 13, 2014
Pros: great staff, fun environment
Cons: a lot of standing
It was a good place to work. Everyone is helpful and a team player. It is nerve wracking to work there at first if you've never worked at a bank before but the two weeks training and management made it a whole lot easier. Definitely a good place to works. Pay was good and the more you sale accounts the more your commission check will be.
Home Preservation Specialist (Current Employee), Fort Mill, SC – September 11, 2014
A typical day at Wells Fargo in the Home Preservation Department consist of managing and prioritizing task, which need to be completed from day to day. There is consistent communication with customers inquiring about the status of their accounts, as well as, the reviewing of documents provided for retention options available to avoid foreclosing on – more... the home. I've learned many things such as, time management, punctuality and reliability in order to be successful in my role. My co-workers are very helpful in assisting with questions that may arise and also provide the additional morale that is needed to make the job enjoyable from day to day. The hardest part of the job is communicating decisions to customers that may not qualify for retention options. But, what I enjoy the most about the job is helping customers and advising them on the approvals that potentially assist with keeping the home. – less
Teller (Former Employee), Midland, TX – September 11, 2014
come in open drawer form night before. immediately start transactions from the drop box in dual control. drive through windows open, while in between transactions from the night before we greet and help guest who just arrive. then we would work until close, may or may not getting a lunch or break. working 10+ hrs shifts. never getting out on time, always – more... had call outs. – less
Lead Teller/Manager (Former Employee), Houston, TX – September 11, 2014
A typical day at Wells Fargo was very engaging and delightful. I enjoyed greeting customers, handling deposits, withdrawals, money orders and foreign currency.Most of all I loved just making sure that their transactions were successfully completed and that they were completely satisfied.
I learned how to correct my sales pitches and get a feel for – more... the customers. I learned how to prefect my work ethic, and learned how to work well with my team so we can make our sales goals.
Management was extremely helpful and more than ready to help properly train my fellow co-workers and I. It was their pleasure to help with any problems that may have occurred with a guest' transaction.
My co-workers were a pleasure to work with. We were always more than willing to help each other with any difficulties
The hardest part of working for Wells Fargo was dealing with rude and difficult customers that came from other branches
The most enjoyable part of the job was the welcoming environment and friendly atmosphere – less