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Wells Fargo
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2,551 reviews

Wells Fargo Employer Reviews

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Compensation/Benefits
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Very stressful workplace. very demanding High volume call center
Collector 2 (Former Employee), San Bernardino, CA – May 18, 2013
Pros: over time offered
Cons: no advancement
I assisted customers with delinquent mortgages, Updated financials and assisted in skip tracing, data entry, and trying obtain retention options to help keep their homes
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Fun workplace with great benefits and employee incentives
Credit Manager (Former Employee), Montgomery, AL – May 17, 2013
Pros: great benefits and training program
Cons: little room for upward mobility
Wells Fargo has a great training program in customer services, mortgage and personal lending, and sales. This training provided me with the foundation I needed to advance my career as an account manager.
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Ok place to work
Loan Service Specialist (Former Employee), Homewood, AL – May 17, 2013
This is an okay place to work. I would recommend it to people interested in home mortgages.
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High volume and high pressure
Loan Documentation Specialist (Current Employee), Tempe – May 16, 2013
Pros: great coworkers
Cons: exceedingly long work hours plus saturdays required to effectively do the job
A typical day as a home mortgage loan processor, for me and many of my colleagues starts at 7am and on most days ended at 6 or 7pm. With a work load of over 60 loans in my pipeline. While at Wells Fargo I learned how to process many different types of loans, my main specialty was around conventional and conventional HARP loans. Within this scope of – more... processing I have done all types of loans including primary, secondary, investments, multi-families, and condos. Management, like all places, have their greats and their not-so-greats with everything in between. Co-workers are the lifeblood of any organization and Wells Fargo is no different, with all the problems that Wells Fargo may have they do seem to find the people that seem to gel well together. The hardest part of my job were twofold. First, would be the regulations that go into the processing of a home loan. What works for one may not work for another and how one underwriter underwrites one loan will always be different from how another underwriter would underwrite the exact same loan. Second, would be the work life balance or the lack thereof. The joke on the job is that there is no life outside of work, many of us work anywhere from 50 to 60 hours a week with a regular work week being 50 hours. The most enjoyable part of my job is the fact that I get to help people. It's more than just saving money it's the fact that I get to help people stay in their homes. – less
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Very Stable
Teller (Former Employee), Fremont, CA – May 16, 2013
A typical day at work is dealing with customers and their banking transactions. Making it the best experience for them when they first walk in and until they leave.
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It is a good place to work to meet new people and work with diffrent personalities and to learn about the financial world.
Operations Specialist (Current Employee), Glen Allen, VA – May 16, 2013
Pros: being able to reward a team member for succeeding.
Cons: understanding that the customer is having financial difficulty, but not being able to extend a refund.
A typical day at work is to service customer's request with their account information, handle escalated calls, coach team member, research and provide administrative support to management. The hardest part of my job is not having time to spend with each team member that may not need coaching, but would like to be coached. The most enjoyable part of – more... my job is when someone succeed or reach their goals. – less
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Productive and amazing place to work
Technical Support Specialist (Computer Tech) (Current Employee), Chandler, AZ – May 15, 2013
Wells Fargo is a good company to work for, its just that my contract will be up soon. If i wait for wells to hire me that is another 6 months can't wait that long as a contrator. Really need stability
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Wells Fargo Home Mortgage
LOAN SERVICING SPECIALIST II (Former Employee), West Des Moines, IA – May 15, 2013
Overall review of Wells Fargo Home Mortgage it is a great company to work for. Wells Fargo has great comprehensive health care for their employees.

A typical day at work would entail you go to work to work on time. Work all day adhere to schedules that management has set in place for the employee.

Management overall is great they have been trained – more... to do a good job of managing employees to have the employee to explore their interests.

Hardest part of the job was to change the priorities that were set. If there was a new priority that needed to be set first.

The most enjoyable part of the job was to do research hazard recovery information to save Wells Fargo money. – less
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difficult, stressful
Collections Specialist I, II, III & IV (Former Employee), Bethlehem, PA – May 15, 2013
Very hectic place and a great deal of pressures. Instead of re-training their devoted, talented staff, they closed the department leaving no opportunity to continue employment.
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Great company to work for with plenty of advancement opportunities
Licensed Personal Banker / AVP (Current Employee), Phillipsburg, NJ – May 15, 2013
Pros: great compensation plans
Cons: work-life balance
Goal is to help our clients succeed financially by offering different banking deposit, credit, investment and insurance products. As a banker you may interact with 4 to 7 clients per day and open variety of accounts or take loan applications or make investment or insurance referrals to other Wells Fargo departments. On a slow day, sometimes it's challenging – more... to meet your daily goals. Work life balance could be improved. Otherwise a great company to work for. – less
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No comment
Home Preservation Specialist (Former Employee), Birmingham, AL – May 14, 2013
Pros: no comment
Cons: no comment
I loved the people at Wells Fargo.
I loved my salary at Wells Fargo
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Accomplishment partys are given every other month or so.
Client Service Officer (Former Employee), Atlanta, GA – May 14, 2013
Pros: excellent benefits
Cons: the positions shifting with new mergers
I have enjoyed working for Wachovia/Wells Fargo for over twenty years. My days were filled with over the phone customer interactions, solving problems, going over the different Treasury Products and general customer service.
My co-workers were true Team Players in every since of the word. The hardest part was saying goodbye when my department was displaced – more... in May 2012, and the most enjoyable was knowing I made a real difference for our customers.
True customer service cannot be taught it comes from within. – less
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Teller
Teller (Former Employee), Fernley, NV – May 14, 2013
Cashed and deposit checks and ordered money
opened the safe to ensure money goes out and ensure money is coming in for the customers
had customers sit with banker to explain the benefits of having certain accounts.
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What I learned at work
Teller (Former Employee), Eden Prairie, MN – May 14, 2013
Explained, promoted and sold products and services, such as traveler’s checks, savings bonds, money orders and cashier’s checks. Cashed checks after verification of signatures and customer balance. Balanced currency, coin and checks in cash drawer at end of shift, using calculator. Entered customers’ transactions into computer system and issued computer-generated – more... receipt. Compared totaled amounts with data displayed on computer screen. Received checks and cash for deposits, verified amounts and examined checks for endorsements. – less
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Great place of employment!
Customer Service Representative (Former Employee), Aurora, CO – May 14, 2013
On a daily basis I would be the primary link between the customers and financing brokers. I prepared the customer applications before they were reviewed by the brokers for approval or denial. I conducted employment verifications, credit checks and verifications of all facts that were detrimental to finance applications. I created and maintained customer – more... files/folders; as well as handled any incoming calls for the office. The most enjoyable part was working with my district manager and other co-workers. The hardest part was leaving this employment to move to Georgia. – less
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Telesales
Home Mortgage Consultant (Former Employee), Des Moines, IA – May 14, 2013
A typical work day includes answering telephone calls from potential customers inquiring regarding home mortgage loan products. As a home mortgage consultant you are required to address questions, overcome objections, and ask for business. The ability to cross sell other Wells Fargo products is required to be offered as well.
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Advancement a Plus
Banker (Current Employee), Great Falls, MT – May 14, 2013
Pros: manager is great
Cons: sales..sales...sales..sales!
Typical day:
I get to work, my manager and I stress about our sales goals. I make some cold-calls. which i dislike. Then if we are lucky, we have a walk-in customer that wants to open accounts. Most likely our appts dont show so we try and call them to come back in. Then I coach the tellers on sales. Then go home
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easy job
Teller (Former Employee), Tampa,FL – May 14, 2013
Pros: good coworkers
Cons: position can get boring
Good company to work for. Typical teller position as far as cash handling, balancing. Easy to use computer system.
You must be personable, customer service oriented, and have the ability to refer clients to the banker on a daily basis. Wells makes it easy for you as a teller its just up to you and your willingness/ enthusiasm to speak to clients. If – more... you only want to do the operational side of banking then DO NOT start your career in branch banking. – less
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Good place to work
Teller (Current Employee), Santa Ana, CA – May 13, 2013
Allows a lot of room for growth and experience. Provided a great fundamental basis for many jobs with its customer service, sales, and practices.
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productive fun place to work
Collection/Repossession Agent (Former Employee), Scottsdale az – May 13, 2013
Pros: pay & bonus plan, care for employees and excellent work hours
Cons: company folding
my job duties included collection on pre charge off and charge off Direct Merchants bank and affiliates credit card accounts. I really enjoyed working for this company, the hardest part was getting settlemets approved by upper managment.
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About Wells Fargo

Wells Fargo & Company is a financial holding company and a bank holding company. It is a diversified financial services company. – Read more