Wells Fargo Employer Reviews

I assisted customers with delinquent mortgages, Updated financials and assisted in skip tracing, data entry, and trying obtain retention options to help keep their homes

Wells Fargo has a great training program in customer services, mortgage and personal lending, and sales. This training provided me with the foundation I needed to advance my career as an account manager.

This is an okay place to work. I would recommend it to people interested in home mortgages.

A typical day as a home mortgage loan processor, for me and many of my colleagues starts at 7am and on most days ended at 6 or 7pm. With a work load of over 60 loans in my pipeline. While at Wells Fargo I learned how to process many different types of loans, my main specialty was around conventional and conventional HARP loans. Within this scope of – more... processing I have done all types of loans including primary, secondary, investments, multi-families, and condos. Management, like all places, have their greats and their not-so-greats with everything in between. Co-workers are the lifeblood of any organization and Wells Fargo is no different, with all the problems that Wells Fargo may have they do seem to find the people that seem to gel well together. The hardest part of my job were twofold. First, would be the regulations that go into the processing of a home loan. What works for one may not work for another and how one underwriter underwrites one loan will always be different from how another underwriter would underwrite the exact same loan. Second, would be the work life balance or the lack thereof. The joke on the job is that there is no life outside of work, many of us work anywhere from 50 to 60 hours a week with a regular work week being 50 hours. The most enjoyable part of my job is the fact that I get to help people. It's more than just saving money it's the fact that I get to help people stay in their homes. – less

A typical day at work is dealing with customers and their banking transactions. Making it the best experience for them when they first walk in and until they leave.

A typical day at work is to service customer's request with their account information, handle escalated calls, coach team member, research and provide administrative support to management. The hardest part of my job is not having time to spend with each team member that may not need coaching, but would like to be coached. The most enjoyable part of – more... my job is when someone succeed or reach their goals. – less

Wells Fargo is a good company to work for, its just that my contract will be up soon. If i wait for wells to hire me that is another 6 months can't wait that long as a contrator. Really need stability

Overall review of Wells Fargo Home Mortgage it is a great company to work for. Wells Fargo has great comprehensive health care for their employees.

A typical day at work would entail you go to work to work on time. Work all day adhere to schedules that management has set in place for the employee.

Management overall is great they have been trained – more... to do a good job of managing employees to have the employee to explore their interests.

Hardest part of the job was to change the priorities that were set. If there was a new priority that needed to be set first.

The most enjoyable part of the job was to do research hazard recovery information to save Wells Fargo money. – less

Very hectic place and a great deal of pressures. Instead of re-training their devoted, talented staff, they closed the department leaving no opportunity to continue employment.

Goal is to help our clients succeed financially by offering different banking deposit, credit, investment and insurance products. As a banker you may interact with 4 to 7 clients per day and open variety of accounts or take loan applications or make investment or insurance referrals to other Wells Fargo departments. On a slow day, sometimes it's challenging – more... to meet your daily goals. Work life balance could be improved. Otherwise a great company to work for. – less

I loved the people at Wells Fargo.
I loved my salary at Wells Fargo

I have enjoyed working for Wachovia/Wells Fargo for over twenty years. My days were filled with over the phone customer interactions, solving problems, going over the different Treasury Products and general customer service.
My co-workers were true Team Players in every since of the word. The hardest part was saying goodbye when my department was displaced – more... in May 2012, and the most enjoyable was knowing I made a real difference for our customers.
True customer service cannot be taught it comes from within. – less

Cashed and deposit checks and ordered money
opened the safe to ensure money goes out and ensure money is coming in for the customers
had customers sit with banker to explain the benefits of having certain accounts.

Explained, promoted and sold products and services, such as traveler’s checks, savings bonds, money orders and cashier’s checks. Cashed checks after verification of signatures and customer balance. Balanced currency, coin and checks in cash drawer at end of shift, using calculator. Entered customers’ transactions into computer system and issued computer-generated – more... receipt. Compared totaled amounts with data displayed on computer screen. Received checks and cash for deposits, verified amounts and examined checks for endorsements. – less

On a daily basis I would be the primary link between the customers and financing brokers. I prepared the customer applications before they were reviewed by the brokers for approval or denial. I conducted employment verifications, credit checks and verifications of all facts that were detrimental to finance applications. I created and maintained customer – more... files/folders; as well as handled any incoming calls for the office. The most enjoyable part was working with my district manager and other co-workers. The hardest part was leaving this employment to move to Georgia. – less

A typical work day includes answering telephone calls from potential customers inquiring regarding home mortgage loan products. As a home mortgage consultant you are required to address questions, overcome objections, and ask for business. The ability to cross sell other Wells Fargo products is required to be offered as well.

Typical day:
I get to work, my manager and I stress about our sales goals. I make some cold-calls. which i dislike. Then if we are lucky, we have a walk-in customer that wants to open accounts. Most likely our appts dont show so we try and call them to come back in. Then I coach the tellers on sales. Then go home

Good company to work for. Typical teller position as far as cash handling, balancing. Easy to use computer system.
You must be personable, customer service oriented, and have the ability to refer clients to the banker on a daily basis. Wells makes it easy for you as a teller its just up to you and your willingness/ enthusiasm to speak to clients. If – more... you only want to do the operational side of banking then DO NOT start your career in branch banking. – less

Allows a lot of room for growth and experience. Provided a great fundamental basis for many jobs with its customer service, sales, and practices.

my job duties included collection on pre charge off and charge off Direct Merchants bank and affiliates credit card accounts. I really enjoyed working for this company, the hardest part was getting settlemets approved by upper managment.