Personal Banker (Licensed) (Current Employee) – San Jose, CA – April 2, 2013
Daily sales goals with zero recolection of past performance. Management does not care how you get sales, so long as you get them. Each personal banker is required to have minimum ten solutions per day, regardless of customer traffic or reason for visit. Management pushes and pressures so hard to reach sales goals for meaningless solutions such as additional atm or debit cards and online banking, when in reality they benefit the customer in no way at all. The machine of wells fargo produces two types of employees, those who play ball and open accounts/products that do not benefit the customer who either get promoted, or get caught and get fired. The other type of employees are those who do not play ball and only act in an ethical manner when it comes to opening accounts, and those people are told they are failing constantly and put through countless meetings on how their position may not be the best fit for them. I am licensed to discuss investments which is what I want to do for my career, and investments, and home equity lines are where the real money is, and you can exceed in these areas, but if you don't hit your pointless "solutions per day" goal, you are considered a failure. The core beliefs of Wells Fargo are sound, however middle management seems to be jumping over a dollar to grab a nickle. The main factor should be customer service, and the sales goals in place contradict customer service because it leads to unethical sales practices.
good compensation, good amount of time off, team member discounts for credit
Project Manager (Contractor) (Current Employee) – Atlanta, GA – August 17, 2017
Good place to work. Wells Fargo is a very fast paced environment, a very productive environment, a very challenging environment and an environment that offers many opportunities. Management expectations are very high and very demanding and excellence is the theme.
Operations Analyst (Former Employee) – Cedar Rapids, IA – August 16, 2017
I only worked there for a year, so I didn't capture the full experience. There is a lot of mandatory training, but the remaining work experience is the same as you would find in another financial institution.
In spite of the scandals, not a terrible place to work
LEAD TELLER (Former Employee) – Las Vegas, NV – August 16, 2017
I did enjoy my time as a teller and lead teller with Wells Fargo. They had some of the most progressive benefits policies I'd seen to that point, covering "domestic partners" as well as spouses and the like. If only they could work out the rest of their customer relation kinks.
Lead Teller/Teller (Former Employee) – Houston, TX – August 16, 2017
Great place to use as a stepping stone to further your career in banking or accounting. Very easy and coworkers are very friendly and knowledgeable. Management can sometimes be a pain but overall it's a great place to work.
Mortgage Processor IV/Closer/Funder Charlotte (Former Employee) – Charlotte, NC – August 16, 2017
Wells Fargo is a great company, I believe in there core values and beliefs, I wish I had not ever left the company, training is good, they had great benefits, like all companies they went through changes, and had a great big layoff so a lot of folks got laid off
Client Service Consultant (Current Employee) – Minneapolis, MN – August 16, 2017
I chose to not discuss. It's slow paced. The pay is not very good, it doesn't matter if you have a degree or not. The pay will be the same. I'm making more than people with degrees because I have more experience. Personally, I'm OK with that but people who spent money on college are not making any more. The flexibility in the work schedule is extremely nice.
Business Process Specialist (Current Employee) – Santa Monica, CA – August 16, 2017
Day to day, I worked on problem tickets pertaining to provisioning access, hardware, software and AD groups. This was where I first learned about systems administration and information technology. Workplace culture was different depending on the department and team you're in. Best part of the job was the work/life balance and casual Friday wear everyday.
great kitchens so you don't have to leave the building
Home Preservation Specialist I (Former Employee) – Fort Mill, SC – August 16, 2017
I think the overall atmosphere was really good but everyone was always on edge because of the changes. They had a lay-off a couple years ago and should have asked who wanted to go and who wanted to stay. Things would have been a lot better. The people that stayed never wanted to be in the department we were thrown into.