Assistant Underwriter (Former Employee) – San Jose, CA – August 21, 2012
A typical day is busy but productive Learning is a continuous thing from new products/programs (Loans) etc. Management are knowledgeable, fare and accommodating. Co-workers are team players. The most enjoyable part of the job are the people you work with.
Bank Teller (Former Employee) – Lynchburg, VA – October 1, 2016
As a former employee of WellsFargo, I greatly appreciated the company as a whole. From my daily work schedule to satisfied customers. As a result of a car accident it lead to me loosing my job as a full time teller. Once I was cleared to return to work I was only offered part-time with no permanent branch. Other than that I'm looking to one day return as a full time teller.
meeting new people, being able to do different things outside to help the community, the pay, and the benefits were awesome
Personal Banker (Former Employee) – Chesterfield, VA – October 26, 2016
It was all about the numbers, even though they coach and advise you that it's all about the customer. Certain locations had repeat customers who've been banking there for 15yrs+ and as a new face you would obligated to find something to sell to them, even if they had everything with Wells Fargo already. It was like a subtle but pushy type of work. A friendly but shady type of work.
Benefits, Job Security
Stress, Hard to reach incentives, Certain Co-Workers
I enjoy coming to work most days and love the people that I work with. Management always encourages team member involvement and community service. We are always looking for ways to make work fun and deliver great customer service. I find that the area that I work in also listens to its employees and tries to help develop our skill sets to do different things. I find that I'm always learning new things to sharpen my skill set.
Benefits, Recongintion, Team Building Events, Catered Lunches, Lunch & Learn Events
Personal Banker (Former Employee) – Columbia, SC – October 26, 2016
Overall the employees that I worked with were phenomenal. I enjoyed leading them when our supervisor was out and leaning on one another for support. A typical day at work was to service customers and potential customer to the best of my abilities and with integrity. I learned a lot about finances and how credit works. The management I worked with had their own issues but I typically ignored those issues and still gave an 100% effort daily. The hardest part of the job was not being able to meet customers face to face as I worked in a call center. The most enjoyable part of my job was my coworkers.
Home Preservation Specialist (Former Employee) – Chandler, AZ – October 13, 2016
You receive a pipeline of your own to try and complete daily as well as take inbound customer service calls ever 2 to 3 minutes. My position was not labeled as a customer service representative. There are so many responsibilities daily to perform and you have to be on the phone the entire time. You are not allowed to be off the phone to do any of your actual work. I can say I had a great manager who tried his best to ease the frustrations because he knew how stressful and ridiculous it was. There is no same requirement for underwriters either and that was ridiculous.
Phone Banker (Former Employee) – Roanoke, VA – September 28, 2016
I enjoyed working for Well Fargo Bank as a Phone Banker and what I learn while working there is how to budget my finances and worked at building my credit. A typical day was different each day and assisting a different customer with their financial needs. The hardest part of the day to day as a Phone Banker at Wells Fargo, I felt was the product referrals. And I have to say the most enjoyable part of working at Wells Fargo was the work environment and company's diversity.
Bank Teller/Customer Service Representative (Former Employee) – Houston, TX – October 14, 2016
at first it was great. I was excited about going to work everyday and then 2 months in the branch manager was leaving and will be getting replaced by a disrespectful and rude person. He will always raise his voice to the employees(adults) and belittle us for being ''just tellers''. in the first 3 months he was there 4 people left including myself. Never again.
Online Customer Service Rep (Former Employee) – Salt Lake City, UT – September 30, 2016
I learned a lot of computer skills. Communication skill and sales tactics I really did enjoy helping people with their online banking troubles The hardest part of the job was honestly selling like i got good and it was fun but someday's it was a little slow and we had to have good refferal rates and good average handle time so it would be a hassle to hear from supervisors but rarely occurred for me
stable job, loved my work and couldnt ask for better management
i wasnt able to continue working there due to life situations
Teller (Former Employee) – Riverdale, UT – October 10, 2016
The Management was the best of my professional career. They were supportive but still strict on policy. And they were encouraging, and was ALWAYS there to help when things got crazy. Don't apply if you have any suspicion that you won't be able to handle it, because you'll probably be right. For me, having that much money under my responsibility was too nerve-raking, but other tellers seemed to do ok, so maybe that's just me. It was surprising to find that I would be working ON MY FEET for 12 hours a day. Open-Close; there are no split shifts, and my location only had 30minute lunches.
Teller 1 (Former Employee) – North Charleston, SC – September 30, 2016
The hours are fantastic! Holidays and every Sunday off! The teller position was great. Interact with customers, and give great customer service. However the selling aspect of it was horrid. There poor customers would come in to make a withdrawal and 3 employees would be barking at them to open a credit card or another acoiunt. Forget it if u didn't get a sale. Job gone! They advanced within with the petson who has been there the longest. Regardless of experience it was "ok u have been here 7 months we will promote u" or management that belittles employees. Unhealthy working environment.
Lead Teller (Current Employee) – Daytona Beach, FL 32114 – October 24, 2016
As a lead teller I am there to coach my fellow team around providing excellence customer service. I make myself available to answer questions from customers and ensure them that we value their business and willing to do what we can to help them succeed financially. I work closely with my management team. Build relationships with my team and customers. I take the time to get to know our customers, and know a little about their life
I worked as a sales banker in the the phone bank. A typical day involved answering the phone and selling customers as many products as possible. The more experienced and successful bankers like myself trained new employees. The bank really cared nothing for it's employees or customers. They only wanted to make as much money as possible. There was really no room for advancement.
Bank Teller (Former Employee) – Rosenberg, TX – October 2, 2016
a typical day at work was very busy, I learned the ins and out s of being a bank teller. Management at times was very hard on us for making sales. my co workers were great people to work with. The hardest part of my job was being there and having to worry if someday the bank will get rob. The most enjoyable part of my job was the looks on customers face after their issue have been resolved and accurately taken care of.
Fun fast place to work with several vending machines
PHONE BANKER (Current Employee) – San Antonio, TX – October 8, 2016
Every day is very straight forward with all resources available. Depending on the day of week the call volume could be very high or pretty low. On average about 100 calls get answered by each person each day. As long as you keep your calls at about 220 seconds on average, you will continue to reach all goals. Everyone is willing to help and supervisors are willing to tell you how to reach your answers. The hardest part of the job is making sure you aren't taking what customers say personal and keep moving forward. The most enjoyable part of the job is being able to end each call knowing you helped someone in need.
I worked in a call center where I took 100+ calls per day. This became very stressful, but leadership was nothing but understanding and helpful. They put a focus on getting to know you as an individual rather than treating you as a cog in a machine. Their sites typically have a full cafeteria and break-rooms with pool-tables, tv's, etc. There's definitely a "team" mentality there and they encourage diversity and create a safe environment for individuality to flourish. If I didn't have to move to another state I would still be working for them
Great benefits, PTO in advance, good stable 401K plans
Job is mentally taxing, can be physically exhausting
Student Loan Consultant (Current Employee) – Phoenix, AZ – October 17, 2016
It is a call center so typical day is come in early set up my various systems. Take numerous called from being an IT, answering general questions about our students loan. making sure kids are exploring all options before making any choices. Help walk through completing application process for apply and funding be disbursed. Advising them of the net steps need to further their process, a lot of knowing the business as far as student loans. requirements and produces.
love the people i work with, great bonuses, location not bad, paid vacation and sick days
not paid for lunches, bad rep with everything in the news, hours not flexable
Teller (Former Employee) – DeLand, FL – October 17, 2016
After a sixteen year career at the same location, the day to day working conditions became unbearable. I worked alone and often 10 hours a day. I cared deeply for my coworkers who were also put under a lot of pressure to reach sales goals. The benefits were above average but not enough to make me go against my personal ethics. several people lost their jobs for what they were told was other reasons, but we all knew we would be replaced with people they could pay a lot less who did not have the moral ethics we did.