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Wells Fargo
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8,102 reviews

Wells Fargo Employer Reviews

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productive and fun work place.
Personal Banker (Current Employee), Alexandria, VAMarch 28, 2015
I was hired as a personal banker.
Everyday job is to make sure you are opening minium 2 accounts per day or at least getting 7 solutions a day to be doing your job averagely.

The hardest job part about the job was trying to get people to get loans. Its a hit or miss with that sector. Since you cant really sell a loan to someone that has no use for it.


Fun part about the job was the client's are very fun to work with and wells fargo takes care of you as an employee also.
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nice
Bilingual Teller (Former Employee), Galt, CAMarch 28, 2015
great people great training provided by corporate members reliable job great benefits awesome work environment personally liked it, base plus commission .
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Efficient and enjoyable
Teller (Current Employee), Bothell, WAMarch 28, 2015
Pros: Co-workers, environment
Cons: management, compensation
A typical day of work consists of making transactions while building a relationship with your customers. Co-workers were amazing, but management expects you to drop everything to work there. Having a hard time balancing school with work and not getting reasonable hours.
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Friendly and productive environment
Operations Processor III (Current Employee), Shoreview, MNMarch 27, 2015
I was able to gain many skills working at Wells Fargo Bank. Verifying and processing . Among skills, the environment was a great place to make connections and network with co-workers.
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Good salary, poor hours expected
Collector (Former Employee), Riverside, MOMarch 27, 2015
Pros: Listed above
Cons: Listed above
Wells was a good place to work and I was always able to bonus but they were always putting pressure on employees for more and more overtime. Liked the money hated the hours they wanted.
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Same as before
Home Equity Specialist (Current Employee), Colorado Springs, COMarch 27, 2015
Pros: Free dinner when working late
Cons: that refinance is no longer in Colorado
This is the same employer experience as before; what I really like about this over equity is that the atmosphere was more of that of going to see your co-workers everyday and really a wonderful partnership between underwriters, processors and management.
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Great company to work for
Online Customer Service Representative (Former Employee), San Antonio, TXMarch 27, 2015
Great management. Hardest part is irate customers. Good bonuses. Easy goals to meet. Easy to get PTO and switch days off with coworkers if needed.
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comfortable
Customer Service Representative (Former Employee), San Bernardino, CAMarch 27, 2015
it was extremely busy, sometimes you didn't have time to breathe. it was a call center so there were always calls to make and sometimes they were a little stressful.
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Productive
Online Customer Service Phone Banker (Former Employee), Glen Allen, VAMarch 27, 2015
The environment was really unified at Wells Fargo. Everyone made you feel like you were part of a big family. The hardest part about it was probably referring customers to products but I became more experienced over time.
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Its a fun and knowledgeable place to work
Lead Teller (Current Employee), Cupertino, CAMarch 26, 2015
Pros: Free lunches and getting to know alot of different people.
You have a lot of conversations with different people. I love that I get to build a personal connection with my customers. I learn a lot about laws that in place to help protected us and the customers. Hardest part of the job is making sure that we can catcher all the falsified checks and I.D.s
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love the customers
Lead Teller & Banker (Current Employee), Grand Junction, COMarch 26, 2015
Pros: customers
Cons: management
Typical big corporation attitude. It is all about the number of sales you have versus customer service. This company is hard to work for if people are important to you.
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Very fun place to work
QA Tester (Former Employee), Lebanon, MOMarch 26, 2015
Company always seems to lag the rest of the industry. Many employees are long-term and never worked anywhere else. Great dedication, though.
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Stressful And Aggressive Sales Goals
Phone Banker (Current Employee), Bethlehem, PAMarch 26, 2015
Pros: Great Benefits, Great Pay
Cons: Sales Goals, Work/Life Balance, Belittling Management
When you first get hired they stress Customer Service not so much the sales side. Once you graduate to the "floor" you expected to sell or refer products/services to customers regardless of the need or not. They only care about the Sale Goals everything else comes second. Hardest part of the job is meeting Sales Goals and handling customer calls in a timely manner. Customers are always angry when they call in because of Wells Fargo policy or receiving wrong information from the branch locations. Customers will also be charged a fee for just about everything and Wells Fargo will refuse to reimburse any fee to help customers out. Managers will belittle you in team meetings and in individual meetings. There is plenty of support in the Coaching team but once you fail to meet numbers week after week, This company will chase you out. There is also no days off and if you request a day off you will be wait listed and eventually rejected that day. So when you take it anyway you will receive a occurrence. Also there's no time for bathroom breaks as those are frowned upon because they affect you work time on the phone.
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Mortgage Interim Loss Mitigation Specialist
Mortgage Interim Loss Mitigation Specialist (Former Employee), Tempe ,AZMarch 26, 2015
• Responsible for managing a pipeline of loans and being the primary point of contact for the customer throughout the loss mitigation/ home preservation process.
• Making modification decision on current Wells Fargo loans by gathering all customer information (W-2’S, 1099, 4506-T, etc.) and calculating DTI ratio’s base off of income statements and expenses to evaluate the best solution.
• Evaluation types of income, self -employed, commission base employees, and different Tax returns statements, I inconsistencies in yearly income, profit /loss.
• Excellent problem solving skills with the ability to prioritize and multi-task.
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fun work place
Teller (Former Employee), Arden Hills, MNMarch 26, 2015
Pros: free lunches, great company meetings, community work
This is a great place to meet new people and customers and build long and strong relationships. Managers are always working hard to build relations and help you achieve your sales goal. Co-workers are really friendly and help share ideas. The hardest part about this job would be trying to hit your sales goal on a rainy day. Theres a lot of this to learn here and possibilities of moving up onto management.
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Stress
Home Preservation Specialist (Former Employee), Springfield ilMarch 25, 2015
this was most stressful job i had, they pressure you daily with new guidelines as well as deadlines. The phone process is always changing they monitor the phones and grade you on how you talk what you say.
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Fun workplace with growth opportunities.
Lead Teller (Former Employee), McAllen, TXMarch 25, 2015
Working at wells fargo was one of the best experiences I ever had. Not only were they all like a family to me but the company also provided great learning activities and advancement opportunities. Even the customers became a family to me as well. You get to meet new people, learn new things everyday, help others, and compete in a very enjoyable way for the sales. I gained most of my knowledge in this specific job: opening and closing procedures, receiving and sending shipment, balancing individual box and vault, giving overrides for specific situations, sales, learning the products thoroughly, working as a team, to effectively assist customers and gain their trust, etc...
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n/a
Loan Servicing Specialist (Current Employee), Charlotte, NCMarch 25, 2015
n
a typical work day
what you learned management your co workers the hardest part of the day the most enjoyable part of the day
a typical day at work
what you learned
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Prepare to work hard
Implementation Consultant (Former Employee), San Francisco, CAMarch 25, 2015
Pros: Stable company to work for
Cons: Pay is low
Prepare for a lot of hard work with low pay. Working at the capacity is like working on a conveyor belt. Expect to be constantly busy. Management uses a scoring system to review your productivity.
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A Day At Wells
Banker/ Teller (Former Employee), Manhattan Beach, CAMarch 25, 2015
At Wells Fargo you meet alot of customers, not everyone is interested in banking there but after they get a taste of the customer service they definitely leave considering it. The work environment varies from branch to branch it all depends on the team you end up with. A day at work includes talking to many people, opening and closing accounts, dealing with service issues, handling withdrawals and deposits, typing up reports, issuing credit and loans.

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About Wells Fargo

Wells Fargo & Company is a financial holding company and a bank holding company. It is a diversified financial services company. – Read more

Wells Fargo Salaries

Teller
$22.34 per hour
Phone Banker
$13.37 per hour
Personal Banker
$36,007 per year
Underwriter
$78,786 per year
Teller
$23,000 per year