Teller (Current Employee) – San Jose, Ca – October 24, 2012
Wells Fargo get repetitive after 2 years. The hardest part of my job is not letting everything get under my skin. Customers come in and tell you how to do your job or are on the phone. You get criticized more than you get praised.
Collector/ Loan Servicing Specialist (Former Employee) – Milwaukee, WI – August 17, 2017
I appreciate all information and skills I acquired through this company. I discovered the skills I possessed at this jobs. I had the opportunity to work with several great supervisors, managers and co-workers.
Personal Banker (Former Employee) – Hayward, CA – August 17, 2017
i am certain this no longer the case since banker no longer have sales goals but when i was working there the sales culture was toxic. terrible.wages were higher than others but expectations were high. wages were high but compensations were super low.
Financial Crimes Specialist (Current Employee) – Roanoke, VA – August 17, 2017
My typical day includes taking inbound calls from customers experiencing both fraud and non fraud on their accounts. Your success is based on how quickly you can get the customer off of the phone as well as how long it takes you to finish out the claim work after the call has been released. Wells Fargo pays very well considering I am young and still in school, but the flack that you are forced to take from the customers is not worth it. Granted, some of the customers are very polite and easy to work with but the majority are extremely belligerent and hateful. The amount of conflicting information that you receive from senior representatives as well as supervisors is ridiculous. Customers are also quick to bring up the recent scandalous activity that Wells Fargo has been involved in which makes for very uncomfortable phone calls. All around not worth it.
Technical Service Specialist (Current Employee) – Des Moines, IA – August 17, 2017
Good work/life balance. Strong code of conduct and ethics. Excellent benefits. Managers and many team members have years of experience. Good performance is rewarded. Wells Fargo is a large company so schedules are tightly managed. Also, since it is a large company, opportunities for advancement can be limited since there is strong internal competition from a large pool of employees.
Unfair practice, Allow friends, and white men to work the best branches, to make the most money. People of color are given the less productive branches in areas where there is no growth the people are credit challenges, and no new construction.
Sales Consultant (Former Employee) – Florida – August 17, 2017
I mostly enjoyed my time at Wells Fargo until they changed the culture, comp plan, and job duties. The company has suffered severely in the news for almost a year and as a result my job segment has suffered greatly. It has impacted my ability to earn money and do my job effectively.
You used to be able to earn a good living there. Very recognizable brand. Great benefits.
The company brand has been badly damaged in the area where I worked.