A typical day at Wellspring therapy, Inc is answering high volume phone calls, faxing, registering new patients, scheduling and rescheduling patients, requesting authorization and making sure we have the proper documentation for Therapist and Insurance.
Wellspring therapy is very family orientated , that is probably one of the best reason to work here.
I've learn to verify insurance benefits, request for additional visit using the many medical group we are contracted with. During my years I've felt like I've grown so much as a person with the knowledge that I have acquired.
With management it is difficult to handle the case load with how much patients we see on a daily basic. It does become frustrating with you are on your own handling everyone on your own on top of questions that you are unable to answer.
The years I've been here working with my colleague have become a blessing.