Customer Service Representative (Former Employee) – Pensacola, FL – February 26, 2014
• Consistently recognized for maintaining superior level of customer satisfaction. • In-depth knowledge in data entry techniques and database applications. • Performed order entry, reserved goods for customer orders and processed credits and debits. • Resolved customer problems efficiently and in a timely manner. • Opened new accounts, accessed current accounts and supported customers with troubleshooting matters.
Customer Service Representative (Former Employee) – Rocky Mount, NC – November 22, 2017
A typical day would require a lot of different attitudes and mood swings clients were often upset about orders but I learned a lot about mail order pharmacy managers could of been nicer the culture was very diverse hardest part the drama there and no control of situations before they escalate the best part was satisfying and helping the customers