I have worked for the company for 3+ years.( Can't seem to find anything else yet that pays this much for me to sit on my butt.) After year 2 everything went down hill. The management now acts as if they do not care for the employees. There is no compassion for the employees. You are required to do the work of 4 people but get paid for less than what one of them would make outside of West. The one thing that is good is that you make your own hours basically. you can trade shift hours with the company or with other employees if need to or if want to. You can add hours to your shift if you want or need to work more. Be prepared to be overworked an underpaid. There is no consistency. Things change hourly, daily, weekly, and/ or monthly. As long as you get the job done quickly, correctly, respectfully, and efficiently while incorporating the change you will do just fine. As long as you can handle irate customers with complete respect and empathy no matter what is said to you. and you maintain a 98% quality, 90% schedule adherence, 93% labor or don't mind being told when to go on break 10mins only and when to go to lunch 30mins only (ea. day your breaks and lunch time varies) you will do just fine at this job, Raises are 15 cents a year. Come join our team.