West Corporation Employee Review

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West Corporation
Customer Service Representative (Former Employee) –  Rocky Mount, NCFebruary 24, 2014
My job experience was very productive. I loved my job and the customers i was serving.
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Was not a great place to work.
Customer Account Executive (Former Employee) –  Pensacola, FLNovember 19, 2017
The management did not know what they were doing most of the time. They barely explained new information to the employees. I did not enjoy my time working for this company.
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Productive and fun place to work
ORDER TAKER (Former Employee) –  San Antonio, TX 78249November 18, 2017
Typical day at work is waiting to be seated and take incoming
calls basically order taker
How to deal with customer needs
Management was great
Work Culture was excellent
Hardest part of job is to be forced to leave early if slow
Most enjoyable part of job is to help the customers complete their orders
Pros
Productive and fast pace
Cons
To be made to leave early
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Overall rating

3.3
Based on 2,625 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.1
Job Security/Advancement
2.9
Management
3.0
Culture
3.1