Started off good, then no hours. May be out of business
Customer Service Representative (Former Employee) – Omaha, NE – December 9, 2017
Sign in and take calls for various clients through the years. From sales calls for seen on tv products, to satellite radio, cell phones, setting appts for repairs, to activating gift cards. Learned how to adapt to new software for each project periodically. Not much in management. No team leaders or supervisors. On your own. No chats or interaction with anyone unless you did something wrong and then you didn't know the person. Started off being able to fill all your hours working for up to 4 clients. Then it was working for just one and you had to go in and find hours, no schedule was fixed. Wound up not getting enough hours because they would all get taken and you would never know when they would put hours out. I did enjoy working with the customers and during peak times the pay would go up extremely.
Working w/customers, sometimes big pay
No benefits, self employed, no guarantee of hours or anything