Good people, slightly deceptive recruiting, difficult to advance, good entry level pay.
Sales Account Manager (Current Employee) – Wisconsin – July 7, 2015
A typical day at work in healthcare is primarily outbound sales calls. The amount you need to make is dependent on contractual obligation. If you are a new hire, where you end up within the company, where you end up is the luck of the draw.
I learned that advancement is extremely difficult if you are someone who likes to think outside the box of what West likes to sell their clients on. If you have read "The Challenger's Sale" and like what the book projects, you might like it there. You will hear a lot about the very canned sales process that they like to use. Also, don't get too comfortable on whatever contract you're on if you work in the healthcare division. West is a contractor, the customers come and go.
Management: Hereagain, luck of the draw. I've had mostly good ones but you could very easily end up under a micro-manager.
In my experience, coworkers are overall great. There can be a slight hint of high school drama and gossip, but that comes with any office environment.
The hardest part of the job (from the perspective of a sales agent) is having to adhere to things that you feel may be antiquated, feel could be improved or do not feel that they apply to what you are doing at all. Again, as "open to new ventures" as West says they are, there are very specific processes that they want to stick to in selling their services to a potential client.
The most enjoyable part of the job is the people and if you are someone who likes to soak up healthcare industry knowledge, that's a perk too.
Fun people, decent benefits, okay work life balance
Short lunches, incremental raises rare, micromanagement, company doesn't like clients with "grey area." Vision for relationships with clients is too rigid