High paced 30 bed Emergency Department
Telemetry Technician/Unit Secretary (Current Employee) – West Hills, CA – April 9, 2013
12 hour shifts 3-4 days a week - A typical work day includes: diagnostic order entry for 50-80 patients. Contacting ancillary staff to carry out testing. Facilitating the transfer of patients to other hospitals, behavioral health units and skilled nursing facilities. Initiating hospital admissions. Fielding a high volume of phone calls from various parties that include staff, administration, physicians, technicians, patients, visitors, external facilities, etc...Entering charges for all emergency department patients. Assessing patient cardiac monitors for cardiac dysrhythmia and coordinating staff to implement appropriate intervention measures. And other various tasks.
I have learned a great deal about the various operational aspects of an emergency department. I have become more familiar in dealing with IPA's and HMO's to coordinate patient care plans. I have increased my proficiency in large scale multitasking at high volume.
I have been here though 5 different departmental managers in my time with this company. All had differing management techniques and operational styles which they applied with varied degrees of success.
I work with a fine group of nurses and technicians who perform their jobs with efficiency, skill, and care for the well being of their patients.
The hardest part of my job is the constant demand for fast paced multitasking combined with the long work day.
The most enjoyable part of my job are the rare occasions when I get to see how work that I preformed had a direct positive effect on a patient's outcome.
low cost meals, excellent health care benefits, competitive 401 matching
short breaks, frequent insufficient staffing, inordinate amounts of extraneous documentation in multiple systems, ineffective department management