Pros: friendly work environment
Cons: would have liked to attend more training programs
A typical day consisted of providing 1st and 2nd tier PC support.
Learned about Administering Active Directory, AS400, Lotus Notes, Blackberry and Novell accounts. Setting up videotel conferences.
Management was always available for providing support and offering valuable suggestions.
My co-workers were very supportive by answering questions and providing valuable ideas and suggestions.
Working double shifts.
Solving client problems.