It's a shame that WSB is such a poorly-staffed and managed place behind the scenes, because overall the bank is not such a bad place.
It's small, and the customer base is nice, but aside from that it's your typical corporate retail experience: they don't offer much in the way of pay or advancement, so it's largely staffed by the extremely young and/or the dysfunctional, and management struts around with a big stick trying to keep things in order and ends up bludgeoning the decent employees instead.
There are some good reviews here on the site, and perhaps there are some locations that are better staffed and managed. But, my branch was characterized by an unfortunate, soul-killing prisonlike atmosphere. And, once you're there, fuggedabout transferring...the revolving staffing door makes them so desperate to cover the hours that they would sooner shoot you and stand your body up in the drive-thru to take customers.
I found it also to be the most punitive work environment I've had to date: I was there for over a year and a half and had a perfect balancing record, yet the level of suspicion was high. You were treated as if you were stuffing packs of cash in your pocket at every turn, and should you make a mistake in counting your cash at the end of the night, management would freak and it was almost as if battle station alarms were going off all over the place.
instant writeups for honest mistakes and/or minor matters were also standard procedure; expect to be ambushed by two members of management and dragged into kangaroo court, and don't expect to have an opinion in the matter, – more... because you are not allowed to have one other than that of WSB, because it will be labeled as 'your perception' and will be promptly dismissed.
And, if you are not a bobblehead/warm body, and actually possess some critical thinking skills, you will be horrified by the 'just stand there and look stupid and ask your supervisor for permission to breathe' philosophy that permeates the place.
Part-timers, too, have the toughest time as they are continually pestered to 'open their availability' to be able to work any time, as well as asked repeatedly to travel to other locations even after they have informed management that they can't or don't wish to do so.
And, yes, management might be 'great about school schedules,' but that's only because the crux of their staff is high school/college, and the little ones are catered to continually, not just about school but about 'I'm going out Saturday and don't want to work Sunday'. But, if you're an adult student like I was, and have to take day classes so you can be home with the kiddies at night, good luck getting the time off.
If you're interested in banking, then I suggest one of the majors like PNC or Fifth Third instead. And, do visit the individual branch you intend to apply for, and check that out first, because I suspect even those places can vary wildly in quality depending on the crew they hire. – less