Great workplace, and pay! But watch your OWN back.
Pros: fun invironment and great customers sometimes.
Cons: extra short breaks, and head workers that dont educate the workers on facts so that we know how to exceed.
I loved my job and would most definitely go back if or when I have the opportunity. I loved my co-workers and some team leads. Management are some what friendly. The hardest part for me was dealing with rude and uncivilized customers. You couldn't "go off" on them you had to keep your composure even if they were calling you out of your name and threating you. I loved going to lunch and cooling with everyone in the break room. I also loved the events we had on site like, customer appreciation week, cook/bake-offs, coloring contest, and team cubicle decorating contest. There was also a lot of nonsense between agents and team leads. There was a lot of favoritism and jealousy.