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WEST
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57 reviews

WEST Employer Reviews

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Compensation/Benefits
Management
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Poor work Enviorment.
Tech Support Team Lead (Former Employee), Reno, NV – June 23, 2012
Blackout days even if you have PTO, poor management, and hostile work place.
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AWSOME PLACE TO WORK
customer service (Former Employee), College Station, TX – June 15, 2012
HELPFUL PEOPLE TO WORK WITH ALWAYS FRIENDLY FRIENDLY GROUP OF PEOPLE TO WORK WITH AND BE AROUND
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FUN WORKPLACE
Customer Service Representative (Former Employee), Beaumont, TX – June 5, 2012
Pros: my co workers and the consistant helping hand
A TYPICAL WORK DAY FOR ME AT PAPPADEAUX WAS GREETING CUSTOMERS AND EXCORTING THEM TO THEIR TABLE WHICH IS ASSIGNED BY THE RUNNER WHO IS ON DUTY. AT PAPPADEAUX THE JOB WAS FAIRLY EASY AND MY CO WORKERS WAS THE BEST ANYTHING WE SET OUR MIND TO WE WORKED AS A TEAM.
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Good Job fresh out of high school
Customer Service Agent (Former Employee), Pasco, WA – June 4, 2012
Pros: overtime
Cons: healthcare
I liked this place because I am very much a people person. They always offered overtime. The people there were very friendly. Always different work to do.
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FUN PLACE TO WORK
CUSTOMER SERVICE AGENT (Former Employee), Beaumont, TX – May 29, 2012
I TOOK INBOUND PHONE CALLS. MY CO-WORKERS WERE GREAT AND FRIENDLY, I ALSO REALLY ENJOYED THE ENVIRONMENT. I ENJOYED THE ENTIRE EXPERIENCE OVERALL
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I liked the workplace, the hours just became a lot.
Customer Service Representative (Former Employee), Beaumont, TX – May 23, 2012
The hours I worked was 2:30-11:00pm. I went to school during day so working a full time schedule was hard.
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Stressful customer service position
Customer Service Rep/Call Center (Former Employee), Huntsville, AL – May 21, 2012
Pros: good money
Cons: short breaks, short lunches, and stressful due to pressure of job.
Get used to being chewed out by customers on and hourly basis.
This job taught me alot about dealing with people in a way which can set them at ease and let them know that I am really going to help them.
I worked as a representative of an insurance company, in a call center environment. As such, I gained much people skills and computer knowledge. I – more... was taught to use online systems and to assist people in a timely manner, and in a professional manner. – less
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Productive
Telemarketer (Former Employee), Niles, OH – May 17, 2012
Pros: breaks
Cons: benefits
You learn something new everyday, Management was always around to help out. The hardest part was sitting there for 8 hours. Most enjoyable part was knowing i could talk to people and fix problems
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Great workplace with flexibility
Customer Service Representative (Current Employee), Mobile, AL – April 28, 2012
I love my job at West! The staff is always caring, and very flexible with your schedule. I love talking to so many customers in a day! They are usually fun and outgoing people, just needing to make a payment or have their bill explained to them.
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There is always work
Customer Service /Telemarketing Representative (Former Employee), San Antonio, TX – April 23, 2012
4 many this is the go to place to come when in need of work. Moving forward is hard to do when upper mgmt are not professional
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I liked working there
Customer Service Representative (Former Employee), home agent – April 23, 2012
I liked working there, but there were't enough hours. I kept getting switched between projects.
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Productive work place fun enviorment
In-Bound Customer Service Rep (Former Employee), Tulsa, OK – March 15, 2012
Pros: overtime
Cons: some campains you have to work 1 weekend day
When I worked for West I really enjoyed it. Everyone was nice and helpful. The only reason I left was because I was laid off.
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A learning experience
Customer Service Representative (Former Employee), Huntsville, AL – March 14, 2012
Pros: a monday thorugh friday schedule
Cons: offshore providers
This company provided me an opportunity to gain knowledge about important things to look out for when choosing healthcare benefits for myself.
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Pays the bills
Customer Service Representative (Former Employee), Omaha, NE – February 4, 2012
Pros: independant work
Cons: no advancement opportunities
Advancement is extremely difficult, but the work environment is pleasant.
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mis colegas
Customer Service (Former Employee), Guadalajara, JAL – May 7, 2013
Trabaje en esta empresa donde mis colegas eran muy amables con ganas de enseƱar y tambien el ambiente era relajante.
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con desayuno y buen compaƱerismo
lentes (Former Employee), Once, B – March 11, 2013
Cons: si tengo descanso
cuento,enbolso lentes,pongo estamillas, codigo de barra. Aprendo con gran facilidad.
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buena empresa para un desarroloo laboral y familiar
conductor de buses (Current Employee), La Serena, CO – February 4, 2013
Pros: no nada todo bien
Cons: igual hacer el trabajo que uno sabe hacer
transportar pasajeros de la mina operaciones minas de pascua lama desde barriales hasta fronteras
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