Quick Overview of a Customer Service Representative
Customer Service Representative (Current Employee) – Silver City, NM – February 8, 2015
I started as a bank teller and worked up to a customer service representative, I am in charge of delinquent accounts for 4 branches, I design a weekly report and send it to all of the officers in our branches, consult with them to see what actions need to be taken to collect what is owed. I also open and close accounts, print debit cards, and assist the mortgage officer with paperwork. I get along with all of my co-workers, and assist them whenever they need help or have questions about things. The hardest part of the job is the actual collection of the money that is owed.