Registered Dental Assistant (Former Employee) – Napa, CA – October 15, 2017
A typical day would be to prepare yourself for the day ahead by looking at the schedule and setting up trays for each doctor so that they were ready to go when the patient arrived. You would also have to maintain the sterilizations of instruments and cleanliness of the rooms.
Receptionist (Current Employee) – Hayward, CA – October 14, 2017
Western dental is a good place to get patient care experience and customer service skills! Might be a little stressful at times due to the manner of how patients are scheduled, but overall it's a good place to gain experience.
Dental Assistant (Current Employee) – Delano, CA – October 10, 2017
WD is a good company to work for and gain experience. Staff members are really nice. a typical day at the office is patients ever 5 mins. The hardest part of the job is when we are short staffed and patient complain about the wait time.
Customer Service Representative (Former Employee) – Orange, CA – October 6, 2017
This is a place to get experience and run from here, the management seem great during the interview, then no control while working, they have a company in Honduras that makes the schedule and handle monthly progress.
You get lunch and breaks.
You work six days a weeks, but they split one day during the week since you work a weekend.
Dental Assistant (Former Employee) – Phoenix, AZ – September 28, 2017
Was hired to help the orthodontics at the indian school office but bit off more than I could chew. The orthodontist was crazy and the office manager was too worried about making friends with her co workers.
PCC (Former Employee) – Houston, TX – September 22, 2017
Managers only look out for themselves ,they make you travel to every location they have and promise you travel expense but never pay you ,work so many hrs and instead of paying you over time they want to send you to longer lunches .....
Too much stress and drama, noone cares for their employees
Dental Assistant (Ortho) (Former Employee) – Fresno, CA – September 17, 2017
I was very lucky to have worked with a doctor who enjoys his job and truly care about his patients. The office that I worked at needs new management. The workplace is was not a healthy environment and unprofessional. My floor supervisor regularly abused her authority, played favorites in the workplace and gossiped. Both the manager and floor supervisors have no leadership skills in the workplace.
Dental Assistant (Former Employee) – California – September 11, 2017
Always lots of patients , we work very hard to manage the wait time for patients, always busy, you learn something new everyday, the best thing to do is to always try your best, have a good time, stay focus and always smile
Patient Care Coordinator (Former Employee) – Anaheim, CA – September 8, 2017
Upper management micromanages the locations and the management onsite is held accountable for everything no matter what which can be disastrous. The hardest part is the constant mistakes made within their system. The compensation for management was low in comparison to the market and dealing with dissatisfied patients on a daily basis made it stressful.
Credit Clerk (Former Employee) – Fairfield, CA – September 8, 2017
Western Dental is a horrible place to work for. They only care about money they book 8 appointments for every 30 minutes. Always running behind schedule. The employees are paid minimum wage and they are worked like slaves. They get written up for having low payments which one has no control over sometimes patients dont have money and they take it out on their employees.
Dental Assistant (Former Employee) – Santa Ana, CA – August 29, 2017
when I was working there, I learned a lot when it came to dental work & why it is so expensive to get dental work done. I had a great experience working for western dental, but wish that I could of continued my experience with them to better my career. unfortunely that didn't happen. would like to find a office that is hirring but don't know where to go just moved to Austin TX. if anybody or any office is willing to hire me I just need here from u.