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WESTERN DENTAL SERVICES, INC
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7 reviews

WESTERN DENTAL SERVICES, INC Employer Reviews

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Job Work/Life Balance
Compensation/Benefits
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Management
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Former 7 yrs Employee "Job from Hell"
Dental (Former Employee), Los AngelesMay 22, 2013
Pros: got skilled in ext 30+/day
Cons: 7 eleven manager running the company
Dirty offices with rats and insects all over!
The company was sold 5 times to different investors due to mismanagement and lack of $!!
There are buch of international dentist are directors of this offices mostly middle eastern decent or Indian, with thick accent and hard to understand with names such as El-Hussaini, Sareh, Sen and ...
Former director – more... of WDS include: 7Eleven managers, Ross, Subway, and a constructor workers, no kidding!
Most assistant have no license and get min wage!
Most front girls have no idea what they doing and constantly abused by non paid over time!
offices cater to mostly homeless, poors and people with bad or no credit and low IQ.
Dentists are mostly imported from overseas and given visas and work permit , make them work 12 Hrs shift for min wage. Due to horrible reputation they are not able to recruit US dentists. The quality of work is below substandard and they been under investigation by CA board and insurance company multiple times for fraud! – less
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Horrible company
Patient Care Coordinator (Former Employee), Yuba City, CAApril 29, 2013
Pros: paycheck
Cons: poor management, tiny/dirty office
The company's core values and mission statement are great, but absolutely contrary to how the office is managed. They claim to be focused on providing the Ultimate Patient Experience, but that falls a distant second on the priority list to profit. The regional manager for NorCal is the worst example of management I have ever met. I would never allow – more... a friend to work at the Yuba City office and I would NEVER recommend anyone bring their family there for treatment. – less
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Don't sell your professional career to the devil!
RDA (Former Employee), Antioch,caApril 10, 2013
Pros: ??
Cons: way too many to list. the biggest con- how they take your confidence away as an assistant.
Horrible place to work. Anyone with a conscious about patient care, would not be able to work here, because there is no concern about the patient. The only concern is how fast you can get patients in & out of the office. Substandard materials used & cleanliness is totally questionable! Major favoritism between Dr. @ some employees!!
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Worst place I have ever worked!!!
Patient Care Coordinator (Former Employee), Salinas, CAFebruary 24, 2013
Cons: no breaks, no benefits, horrible pay!
Typical day at work work was like a day at the zoo! I learned how to scam people out of $1,000's of dollars! Management was very unprofessional. Some days she looked as though she had just rolled out of bed and walked in the office. In most of our monthly meetings I sat with my jaw dropped in disbelief from what was being discussed, (highly unprofessional – more... meetings). Manager could not speak English properly, non the less less write English!
Most staff was very unprofessional as well.
Horrible benefits, horrible pay!
Training is the worst! It is basically sink or swim.
Favoritism between management and staff. Jealousy, child like, unprofessional co-workers!
Horrible late hours, they work you like a slave! – less
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I would rather collect unemployment than work here.
Business Manager (Former Employee), Pittsburg, CAMay 18, 2012
Pros: place for experience if you have none.
Cons: many.
High degree of patient and employee dissatisfaction. In a nutshell, corporation's annoying and harrassing call-center does not sceen patients appropriately, over schedules offices, work flow horrible, patients wait for hours for simple procedures that should take less than one hour. Upper management unreasonable with office goals and deadlines. Company – more... philosophy based on pushing sales of dental treatments based on insurance type, not on the ultimate patient experience -- so don't believe the hype when they claim that they offer financing to meet your budget. Every office is understaffed and employees underpaid, with unrealistic expectations from upper management. Compensation does not equate to the amount of stress, work, and effort related to putting out fires with unhappy patients. Employee recognition poor and patients misled from false advertizing from tv comercials. – less
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Productive and Fun place to work for
Office Manager (Former Employee), Van Nuys, CAMarch 13, 2012
Pros: free lunches some time, gift cards, great bonuses
always fun, friendly, interaction with people, opportunity to grow, our upper sups were always friendly and ready to help us